Current Openings


PART-TIME MEAL DRIVER

Department: Meals on Wheels
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Part-time hourly, non-exempt, 25 hrs./wk.
Salary: $10.00/hr.
Posted: 1/13/2021

 The meal driver is responsible for meal pickup from designated meal sites and meal delivery to homebound seniors and disabled adults within our designated 24 zip code area.

Description:

  • Maintain working knowledge of all routes/maps per site (3)
  • Ensure sanitation of related equipment including the truck is performed on a daily basis
  • Deliver all assigned meals according to route following meal delivery timeframe (10:00am - 1:30pm)
  • Assist in unpacking and packing of meal set up for delivery (hot, frozen, shelf stable, etc.)
  • Assist in giving reminder calls to volunteers
  • Assist in calling clients completing wellness/safety checks
  • Participate in all department staff meetings, staff events
  • Ability to drive MOW truck if applicable and clean it out routinely (weekly)
  • Report any truck maintenance issue to Director and Building Director

Other duties may be assigned.

Education and Experience Requirements:

  • High school diploma or general education degree (GED); one to three months related experience and/or training in driving.
  • Prior experience with mapping/directional skills and experience working with seniors and volunteers required with excellent organizational skills. Excellent Driving skills are required.
  • Must have valid driver’s license and reliable transportation, in addition to a good driving record and insurance.

Computer Skills:     

  • Microsoft Office Suite, particularly Word and Excel- required
  • Database software-familiar
  • Internet Software- familiar               

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Part-time Meal Driver” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


THRIVE FINANCIAL COACH

Department: Learning Center
Location: 15555 Kuykendahl Rd. Houston, TX 77090
FLSA Status: Part-time hourly/non-exempt, 28 hrs./wk.
Salary: $17.00/hr.
Posted: 12/30/2020

Position Summary:

The THRIVE Financial Coach is responsible for providing financial coaching services to clients of the Learning Center who are unemployed or underemployed and, are part of the THRIVE program, and/or are receiving NAM services. The Financial Coach is responsible for engaging clients to learn how to manage personal finances and set financial goals. Additionally, this position is responsible for managing the Financial Literacy program

Essential Duties and Responsibilities:

  • Engage the client in a long-term relationship to assist them with setting and achieving financial goals.
  • Provide information in order to assist clients in resolving current financial situations, while building financial management skill  for future financial stability.
  • Work with clients to complete a very detailed financial assessment including: assist client in documenting a budget and provide  strategies for budget improvements, help client access credit report/score, provide strategies for credit building, and document  the client’s balance sheet and provide strategies for increasing net worth
  • Develop plans of actions and provide tools, resources, and accountability to the client to help them meet their goals
  • Understand other services offered by NAM, such as employment, basic needs, family violence counseling, and access to public  benefits and connect the clients to these and to other services available through the THRIVE collaborative and other agencies.
  • Document client progress in Financial Coaching Workbooks and Client Track. Recording the outcome of clients accurately and in  a timely manner.
  • Work with the Learning Center team to ensure that any changes to the client’s financial status, (i.e., new job, new benefit, credit score) is properly documented.
  • Coordinate Financial Literacy classes and may conduct workshops as a means of outreach and education. These classes and workshops will be designed to meet the needs of the clients and community. Workshop topics would be relevant to the mission of the Learning Center, and may include topics such as: budgeting, savings, banking products, credit building, identity theft, and other financial matters.
  • Develop relationships with local financial institutions and community organizations in order to understand the needs of the community so that the program can provide products and services that fit the program.
  • Attend all regular United Way THRIVE partner meetings, NAM staff meetings, staff events and fundraising activities as required by the position.
  • Ensure effective client interactions.
  • Availability to work a flexible schedule including evenings or Saturdays may be required based on class or event schedules.
  • Create a network of referral organizations to help you assist the client meet his/her goals (e.g. THRIVE network, local housing counseling agency, legal aid, etc.)

Supervisory Responsibilities: N/A

Education and Experience Requirements:

Bachelor’s degree in Accounting, Finance, Life Skills education, Social Work or related field, and 1-2 year work experience in a customer service position in banking, teaching financial literacy, or 2 years work experience coaching clients concerning financial matters in a non-profit setting.

  • Experience in coaching in either a corporate or non-profit environment.
  • Experience in preparing and delivering presentations to large and small groups of individuals preferred.
  • Experience in maintaining client information appropriately with regard to confidentiality and HIPPA requirements.

Computer Skills:

  • Experience in Micro Soft Word (required)
  • Outlook (required)
  • Excel (familiarity)
  • Internet/Intranet (required)
  • Accurate and fast typing (required)
  • Data Entry (required)
  • Telecommunication (required)
  • Special Requirements (Certificates, Licenses, Skills, Special Machines):
  • Must hold a valid driver’s license
  • Ability to maintain composure through challenging customer interactions using active listening and self-management skills.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “THRIVE Financial Coach” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


LEAD WAREHOUSE OPERATIONS

Department: Resale
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full-time hourly/Non-exempt, 30 hrs/week
Salary: $12.00/hr.
Posted: 12/29/2020

Position Summary:

The position is responsible for maintaining warehouse organization, merchandising, efficient donations processing and excellent customer service in order to encourage support of NAM’s mission related services. This position is responsible for coordinating the logistics of material donations, training, oversight and mentoring of resale warehouse volunteers, community service workers and Workforce Solutions program clients and compliance reporting. This position is also responsible for lead cashier duties in the execution of sales from the warehouse, including customer service and cash handling. This position will properly open, close and maintain the successful operation of the warehouse.

General Duties

  • In the absence of the Director, understand and ensure that the proper security procedures are followed for openings and closings; including ensuring that alarms are correctly armed and disarmed.
  • Maintain possession of store keys at all times; ensuring keys are not allowed to be duplicated.
  • Communicate and work with associates, customers, and volunteers in a professional and courteous manner.
  • Provides ongoing training and supervision of volunteers, ensuring success in their positions.
  • Be the backup for the Lead Sales Associate at the Boutique, as needed.
  • Assist in warehouse sales and POS operation.
  • Attend department staff meetings, staff events, and fundraising functions as required.
  • Drive sales and increase productivity; manage and control shrink to an acceptable level.
  • Attend required training classes as needed.
  • Comply with workplace safety procedures.
  • Adhere to all Company policies and procedures.
  • Other duties may be assigned.

Warehouse Duties

  • Greets donors, accepts donations and provides tax receipts.
  • Exercises discretion regarding acceptance and/or disposition of donated goods while maintaining donor relationship through attentive customer service.
  • Effectively and safely sort, stack, store and process incoming donations in the appropriate workstations. Ensure that donations with multiple parts are kept together.
  • Monitors the warehouse to ensure organization and cleanliness is maintained.
  • Operates trash compactor in a safe manner.
  • Maintain warehouse appearance, including restrooms, by ensuring cleanliness, tidiness and safety on a daily basis by following our daily routine for maintenance.

Donations/Volunteer Duties

  • Communicates with potential donors regarding items to be donated, as well as scheduling pickups.
  • Facilitates logistics related to delivery of processed merchandise to sales floor and other stores.
  • Responds to inquiries, phone calls, and e-mail in a timely and responsive manner.
  • Works with volunteers individually and in small groups. Assesses experience, skills and limitations of volunteers to successfully engage them in meaningful volunteer service.
  • Works with Development to orient volunteers and increase their understanding of the organization, its clients, its services and the role they play in our organization.
  • Coordinates new volunteer engagement, accounting for volunteer hours worked, maintaining recordkeeping and volunteer records.
  • Coordinates Community Service records, recordkeeping and reporting.
  • Coordinates Workforce Solutions workers records, recordkeeping and reporting.

Supervisory Responsibilities:

Coach and provide direction for volunteers and community service workers assigned to their area(s).           

Education and Experience Requirements:

High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience.

Special Requirements (Certificates, Licenses, Skills, Special Machines):

Valid driver’s license and acceptable motor vehicle record.

Sales and Customer Service.

Computer Skills:    

Microsoft Office Applications, especially Word and Excel.

Basic Internet browser, searches, mapping web applications.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Lead Warehouse Operations” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


BEHAVIORAL HEALTH PROVIDER

Department: Client Services
Location: 15555 Kuykendahl Rd. Houston, TX 77090
FLSA Status: Full-time Salaried/Exempt, 40 hrs./wk.
Salary: $51,000 annually
Posted:  10/12/2020

Position Summary:

The Behavioral Health Provider is responsible for providing and documenting clinical behavioral services to people who are experiencing behavioral patterns or thought patterns with or without mental disorders in Northwest Houston and surrounding areas.

Description:

  • Assist the Director in the delivery of evidence based, community-level initiatives designed to increase appropriate referrals and teach congregational leaders how to deliver non-clinical behavioral health support to their congregations.
  • Assisting clients in developing healthier thought patterns and behaviors. Assist with promoting desirable behaviors and reduce unwanted behaviors. Provide behavioral health services to clients.
  • Provide one-on-one and/or family therapy to clients as assessed.
  • Develop suitable treatment programs based on clients diagnoses or circumstances. Adjusting treatment programs accordingly.
  • Identify and link individuals to ancillary services that address social determinants and other needs.
  • Utilize screening tools to assess client’s readiness for behavioral health services; and track client’s progress and improvements.
  • Work in partnership with the Director of centralized Intake to identify, recruit and train community members as Natural Helpers.
  • Attend NAM and MHA required meetings and trainings.
  • Honors clients’ rights to privacy and confidentiality. Adhering to strict patient confidentiality and procedures related to release of information.
  • Become certified to complete The Child and Adolescent Needs and Strengths (CANS) assessment.
  • Attend monthly/quarterly meetings with Harris County CPS/DFPS regarding CANS.
  • Facilitate communication among the community, NAM’s centralize team, housing team, clinic team and staff.
  • Assist with implementation of NAM’s vision, goals and objectives in expanding behavioral health services in alignment with NAM’s mission and strategic direction.
  • Periodic delivery of presentations and trainings to promote behavioral health services.
  • Flexible work hours as needed to meet the needs of the organization.
  • Complete all charting, assessments, progress notes and billing requirements.

Supervisory Responsibilities:

The Behavioral Health Provider has no direct supervisory requirements but may be tasked with overseeing the work of interns assigned to NAM.

Education and Experience Requirements:

  • Masters degree in Social Work or related field with a minimum of two years’ clinical experience.
  • Knowledge of evidence-based clinical models, behavioral health interventions and trauma informed therapy. Licensed in Texas to provide clinical behavioral services, LCSW, LPC or LMFT preferred.
  • Other licensed professionals will be considered: LMSW and LMSW-AP. 
  • Bilingual: English/Spanish

Computer Skills:    

  • Database Software
  • Internet Software
  • Inventory Software
  • Order Processing Systems
  • Microsoft Office, especially Word and Excel

Special Requirements:

  • Basic Life Support (BLS) certified and annual proof of a negative TB skin test or a negative chest X-ray every 2 years.
  • Must have a valid driver’s license and reliable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Behavioral Health Provider” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


FAMILY VIOLENCE CENTER STAFF THERAPIST

Department: Family Violence Center
Location: 15555 Kuykendahl Rd., Houston,TX 77090
FLSA Status: Salaried / Exempt, 40 hours/week
Salary: $55,000 annually
Closing: 12/18/2020

Position Summary:

The Family Violence Center Staff Therapist is responsible for providing therapeutic services to adult survivors of domestic violence and sexual assault. The position will also supervise contract therapists who provide therapeutic services to children, adolescents, and Spanish-speaking clients. Position will be responsible for professionally interfacing with NAM staff, volunteers, clients, interns, community partners, as well as the Family Violence Center team.

Essential Duties and Responsibilities:

· Working with adults/adolescents/child victims of family violence and sexual assault in individual, family, or group therapy

· Supervision of contract therapists and therapist interns

· Participate in case staffing/assessments meetings necessary to determine a client’s eligibility for therapy services

· Availability to serve as the crisis intervention specialist, as needed, throughout NAM

· Oversee the storage, maintenance, ordering, and inventory of all therapeutic supplies

· Maintain regular communication with Family Violence Center Director regarding programming needs

· Staffing client concerns with Key Staff (DV Services Coordinator, SA Services Coordinator, or FVC Director) including definition of problems, eligibility for services, and identifying appropriate referrals

· Ensuring and protecting client confidentiality

· Produce assigned statistical and narrative reports, as required by NAM, Family Violence Center or funders

· Operating within budgetary guidelines and in compliance with grant funding

· Develop working relationships internally and with external agencies

· Facilitating data entry in NAM’s database(s) and checking accuracy

· Assisting in the training of new staff, volunteers, and student interns

· Attending NAM and Family Violence Center staff meetings, staff events, community events, and fundraising activities as scheduled

· Flexible work hours as needed to promote Family Violence Center’s mission.

· Other duties as assigned

Supervisory Responsibilities:

The Family Violence Center Staff Therapist is responsible for the direct supervision of contract therapists and intern therapists. This responsibility includes, but it not limited, to FVC orientation, review of FVC standards and documentation, monthly file processing, and review therapeutic interventions. Staff Therapist is also responsible for processing of contract therapy invoices and monitoring of related grant budgets.

Education and Experience Requirements:

· The Family Violence Center Staff Therapist should have the education that supports counseling licensure, plus four to ten years related experience and/or training. Proof of current State of Texas mental health licensure (LPC, LMFT, LMSW, LCSW ) is a requirement.

· Prior experience working with victims/survivors of domestic violence and/or sexual assault is required.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· Spreadsheet Software (Excel) - required

· Word Processing Software (Word) - required

· “Microsoft Office” - required

Special Requirements:

Must provide copies of current State of Texas Licensure mental health licensure and maintain liability/malpractice insurance annually. Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Family Violence Center Staff Therapist” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


###