Current Openings      

MEALS ON WHEELS CASE ASSESSOR    

Department: Meals On Wheels

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Full-time hourly/Non-exempt, 40 hours/week

Salary: $17.00 - $18.50/hr., D.O.E.

Posted:  11/18/2021

Position Summary:

The Case Assessor is responsible for assessing the clients for meals on wheels according to grantor requirements.  This position will conduct face to face home visits according to assessment schedule and complete community referrals as necessary according to client’s needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Facilitate client’s access to NAM services and outside agencies.
  • Conduct initial intake by addressing client’s problems and needs, and determine eligibility for services.
  • Conduct home visits and complete client initial assessments and annual reassessments maintain caseload and making referrals as applicable.
  • Complete monthly grant report and submit in timely manner.
  • Provide case management services as related to identified client needs to appropriate community resources.
  • Address client changes as observed by volunteer driver observations.
  • Perform outcome evaluations as applicable.
  • As a substitute meal driver for meal delivery as needed following meal delivery timeframe (10:00am -1:30 pm).
  • Develop working relationship both internally and externally with appropriate agencies.
  • Operate within the budgetary guidelines, ensure compliance with grant funding and provide reports to the proper authorities within the designated timeframes.
  • Participate in all department staff meetings, staff events.
  • Provide client information for special projects, i.e. Back to School, Christmas, Pet food, etc.    

SUPERVISORY RESPONSIBILITIES: N/A

EDUCATION AND/OR EXPERIENCE:  

  • Bachelor’s degree from four-year college or university in human services or related field; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Bi-lingual preferred, but not required .      

SPECIAL REQUIREMENTS

  • Prior experience working with seniors and volunteers required with excellent organizational skills and public speaking.
  • Must have valid driver’s license and reliable transportation, in addition to a good driving record and insurance.                               

COMPUTER SKILLS:     

  • “Microsoft Office Suite, especially Word and Excel- required
  • Database software-familiar
  • Internet Software- familiar

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “MOW Case Assessor” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

 

*All applicants must be able to pass a background check.


 

DESKTOP SUPPORT TECHNICIAN      

Department: IT

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Full-time hourly/Non-exempt

Salary: $20.19/hr., 40 hours/week 

Position Summary:  

The Desktop Support Technician will provide end user support for all networked devices, high quality troubleshooting and solutions to problems that occur. ability to communicate with the users in a professional manner at all times and in a timely manner, and assist volunteers as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist IT Director in managing functionality of all workstations and peripherals on the local network and three satellite locations. This includes replacement, routine maintenance, troubleshooting and updates.
  • Configure new or used machines, test and organize donated equipment, for use on the network
  • Set up A/V needs when requested in both building and the adjacent building
  • Assist in configuring, troubleshooting and repairing software issues on the network including but not limited to: Windows10 and MS Office 2019; Symantec Endpoint Protection; Client Track client database; Blackbaud Financial Edge both locally and with remote access offsite
  • Assist in educating or informing staff regarding IT matters in verbal and/or written communications
  • Assist in training new staff and IT volunteers as well and supervising volunteers when needed.
  • Assist with transfer of donated equipment to 3rd party vendor and to/from the NAM Resale warehouse
  • Troubleshoot telephone functionality locally

                                                                                                                                   

SUPERVISORY RESPONSIBILITIES: N/A

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree from four-year College or university; or two to four years related experience and/or training; or equivalent combination of education and experience      

COMPUTER SKILLS:  

  • Windows 10
  • Microsoft Office 2019
  • Office 365
  • ConnectWise
  • Active Directory
  • Zoom Meeting
  • AV setup and management
  • Troubleshooting via Internet

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “Desktop Support Technician” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

 


DATA ENTRY CLERK (Client Services)

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Full-time hourly/Non-exempt

Salary: $15.00/hr., 40 hours/week

Posted:  7/23/2021

Position Summary:

The Data Entry Clerk is responsible for entering required data in to the NAM and HMIS data base. This position is also responsible for inputting client demographics, program data and data in specified financial spreadsheets. The Data Entry Clerk will be responsible for collecting program data on a monthly basis and support with generating monthly reports, auditing data input, interfacing with NAM staff, volunteers and community partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Data entry of client and services information into all data base systems and checking accuracy
  • Produce statistical and narrative reports, as required by NAM and/or Grantors
  • Operating within budgetary guidelines and in compliance with grant funding
  • Maintains client confidentiality and security of case information
  • Operate within the budgetary guidelines, ensure compliance with grant funding and provide reports to the proper authorities within the designated timeframes.
  • Facilitate the records retention process
  • Participate in all department staff meeting and staff events

SUPERVISORY RESPONSIBILITIES: N/A  

EDUCATION AND/OR EXPERIENCE:   

High School diploma, some college required. Must have two years related experience and/or training or equivalent combination of education and experience. Must have reliable transportation and a valid Texas Driver’s License and good driving record. Requires proficiency in software programs such as Excel, word, and data base software.                                              

COMPUTER SKILLS:     

Intermediate computer skills required; including but not limited to:

  • Microsoft Word 2010/XP
  • Excel 2010/XP
  • PowerPoint 2010/XP
  • Outlook 2010/XP
  • Web-based research, and database data entry

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “Data Entry Clerk (Client Services)” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.