Current Openings


CCHH OUTREACH COORDINATOR (Grant-funded)

Department: Pediatric Health Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full-time/Non-exempt, 40 hrs/week
Salary: $19.00/hr.
Posted: 5/16/2019
Closing: 6/15/2019

Position Summary:

The Full Time (40 hours per week) Community Centered Home Health (CCHH) Outreach Coordinator is responsible for overseeing the design, development, and implementation of initiatives to create healthier communities by promoting community-level prevention of health conditions.

Essential Duties and Responsibilities:

  • Provide direct support to, receive direction from and represent clinic leadership in the clinic’s CCHH efforts.
  • Facilitate communication among the clinic leadership, staff and community.
  • Develop partnerships and collaborations to plan and execute community prevention actions.
  • Coordinate specialty care for pediatric patients at the direction of the Clinic Medical Director.
  • Support action to support community voice in guiding clinical priorities in CCHH work.
  • Develop, promote and assist with implementation of the clinic’s CCHH vision, goals and objectives in alignment with NAM’s vision and strategic direction.
  • Produce and disseminate documents relevant to CCHH work to clinical staff, organizational partners, and the public.
  • Act as a resource within the community to empower families with enough information, advocacy and guidance to ensure optimal care for their children.
  • Research and understand additional important resources within the community
  • Compile statistical information and submit written monthly program reports.
  • Administer grant funding in accordance with grantor requirements. Provide reports to the proper authorities within the designated timeframes.
  • Ensure appropriate staff training on the CCHH model.
  • Facilitate/support organizational culture change and clinic capacity building to align with the CCHH Model.
  • Advance institutionalization of CCHH values, perspectives, responsibilities and activities across the organization.
  • Coordinate CCHH evaluation efforts.
  • Represent and promote the NAM Children’s Clinic by attending staff meetings, staff events and fund raising functions.
  • Flexible work hours as needed to promote the CCHH mission.
  • Other duties as assigned.

Supervisory Responsibilities:

N/A

Education and Experience Requirements:

Undergraduate degree in human services, closely related field, Certified Community Health Worker (CHW) certification, or two years case management experience in a social services or healthcare setting is required. MPH, MHA, MPA, MSW or Master’s Degree in related field is strongly preferred.

Computer Skills:     

  • Database Software
  • Internet Software
  • Inventory Software
  • Order Processing Systems
  • “Microsoft Office”, especially Word and Excel

Special Requirements:

  • Must demonstrate a thorough understanding of social service organizations, public benefits, managed care practices, applicable laws regarding child protection, medical and social work ethics, and previous experience providing individual intensive case management and group education.
  • Able to work effectively with diverse and underserved populations. Excellent verbal and written communication, organizational, and computer skills (Word, Excel, Outlook). Basic Life Support (BLS) certified and annual proof of a negative TB skin test or a negative chest X-ray every 2 years. Must have a valid driver’s license and reliable transportation.

Language Skills:

  • Bilingual (English/Spanish preferred

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “CCHH Outreach Coordinator” in the subject line.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


MEDICAL ASSISTANT

Department: Pediatric Health Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full-time/Non-exempt, 40 hrs/week
Salary: $13.00/hr.
Posted: 5/06/2019
Closing: 6/15/2019

Position Summary:

The Full Time (40 hours per week) Medical Assistant is responsible for providing supportive patient care functions for an assigned clinical area, under the direct supervision of the Clinical Nurse Supervisor; Position will be responsible for ensuring the safety and comfort of patients and families according to legal, organizational and professional standards.  Proficient in pediatric vaccines, triage, newborn screens, and blood draws.

Essential Duties and Responsibilities:

  • Promotes quality patient care and customer service/satisfaction.
  • Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
  • Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments.
  • Performs hearing and vision testing, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
  • Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients.
  • Prepares and assists with routine and specialty procedures.
  • Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.
  • Communicate by telephone and in person with patients, performs screening as appropriate.
  • Responds to emergency situations.
  • Respects and maintains privacy and confidentiality per HIPPA guidelines.

Supervisory Responsibilities:

N/A

Education and Experience Requirements:

  • Must have successfully completed an accredited Medical Assistant training program. 

Computer Skills:     

  • Database Software
  • Internet Software
  • Inventory Software
  • Order Processing Systems

Special Requirements:

  • Use/care of standard clinic equipment.
  • Basic Life Support (BLS) certified
  • Supplying annual proof of a negative TB skin test or a negative chest X-ray every 2 years

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Medical Assistant” in the subject line

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


FRONT DESK ASSISTANT

Department: Pediatric Health Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full-time/non-exempt, 40 hours/week
Salary: $12.00/hr
Posted: 4/11/2019
Closing: 5/15/2019

Position Summary:

The front desk assistant is responsible for checking patients in and out, collection of co-pays, posting payments, scheduling and answering calls. Position will be responsible for providing customer service in a professional manner.

Essential Duties and Responsibilities:

  • Answer telephone according to company protocol and directs calls to appropriate team member.
  • Greet visitors in a friendly and courteous manner.
  • Receive patient co-pays, deductibles and payments.
  • Inform clinical staff when patients are ready for treatment.
  • Check out patients upon discharge in GE and make a follow up appointment if applicable.
  • Make sure front office is clean during shift.
  • Receive mail and faxes and distributes to appropriate team member.
  • Assemble all new patient packets in accordance with company expectations.
  • Enter new patient basic information and updates changes in patient information in the database system with 100% accuracy in GE and Client Track.
  • Reschedule missed appointments.
  • Make copies or scans and sends faxes as requested by administrative staff.
  • May assist administrative staff with overflow and/or special projects as delegated.
  • Other duties may be assigned

Supervisory Responsibilities:

N/A

Education and Experience Requirements:

High school diploma or general education degree (GED) required.

Computer Skills:     

  • Internet Software
  • “Microsoft Office”, especially Word and Excel
  • Medical office Scheduling software

Special Requirements:

  • Basic Life Support (BLS) certified
  • Supply annual proof of a negative TB skin test or a negative chest X-ray every 2 years.
  • Basic knowledge of medical terminology
  • Bilingual (English/Spanish) preferred

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Front Desk Assistant” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


STAFF THERAPIST

Department: Family Violence Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Salaried/Exempt, 40 hrs/wk
Salary: $52,000 annually
Posted: 6/15/2018
Closing: 3/31/201

Position Summary:

The Staff Therapist is responsible for providing therapeutic services to adult survivors of domestic violence and sexual assault.  The position will also supervise contract therapists who provide therapeutic services to children, adolescents, and Spanish-speaking clients. The Staff Therapist serves as the site supervisor for non-medical internships.  Position will be responsible for professionally interfacing with NAM staff, volunteers, clients, interns, community partners, as well as the FVC team.

Essential Duties and Responsibilities:

  • Working with adults/adolescents/child victims of family violence and sexual assault in individual, family, or group therapy
  • Supervision of contract therapists and therapist interns
  • Participate in case staffing/assessments meetings necessary to determine a client’s eligibility for therapy services
  • Availability to serve as the crisis intervention specialist, as needed, throughout NAM
  • Oversee the storage, maintenance, ordering, and inventory of all therapeutic supplies
  • Serve as site supervisor for social work, human service, and counseling student interns assigned to NAM
  • Develop working relationships with local institutions of higher learning to develop NAM’s internship program
  • Maintain regular communication with FVC Director regarding programming needs
  • Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Lead monthly review of assigned client files with case managers and volunteers, and interns; including review of file contents, service eligibility, client safety, client goals and referrals
  • Staffing client concerns with Key Staff (DV Services Coordinator, SA Services Coordinator, or FVC Director) including definition of problems, eligibility for services, and identifying appropriate referrals
  • Ensuring and protecting client confidentiality
  • Produce statistical and narrative reports, as required by NAM, FVC or funders
  • Operating within budgetary guidelines and in compliance with grant funding
  • Develop working relationships internally and with external agencies
  • Facilitating data entry in NAM’s database(s) and checking accuracy
  • Assisting in the training of new staff, volunteers, and student interns
  • Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
  • Flexible work hours as needed to promote FVC’s mission
  • Other duties as assigned

Supervisory Responsibilities:

The FVC Staff Therapist is responsible for the direct supervision of contract therapists and intern therapists.  This responsibility includes, but it not limited, to FVC orientation, review of FVC standards and documentation, monthly file processing, and review therapeutic interventions.  Staff Therapist is also responsible for processing of contract therapy invoices and monitoring of related grant budgets.

Education and Experience Requirements:

  • LCSW licensing is requirement, plus four to ten years related experience and/or training. Current State of Texas licensure is a requirement.
  • Prior experience working with victims/survivors of domestic violence and/or sexual assault is required.

Computer Skills:     

  • Database Software – familiar
  • Internet Software – familiar
  • Spreadsheet Software (Excel) – required
  • Word Processing Software (Word) – required
  • “Microsoft Office” – required 

Special Requirements:

  • Must provide copies of current State of Texas Licensure in counseling field and maintain liability/malpractice insurance annually.
  • Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Staff Therapist” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

 


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