Current Openings
At Northwest Assistance Ministries (NAM), we’re always looking for compassionate, dedicated individuals to join our team. Whether you’re just starting out or looking to grow in a meaningful career, NAM offers a variety of opportunities where you can serve the community and help those in need. Join us in making an impact—one life at a time.
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Department: Family Violence Center
Location: Houston, TX 77090
FLSA Status: Non-exempt, 40 hrs./week
Salary: $18.00/hr.
Posted: 4/17/2025
Responsible for:
The Community Outreach Specialist is responsible for coordinating three events per year including Domestic Violence Awareness Month (October), Sexual Assault Awareness Month (April), and Teen Dating Violence Awareness Month (February) and providing awareness and education to the community throughout the year regarding domestic violence and sexual assault.
Description:
· Coordinate three main FVC events per year.
· Participate in community related events such as fairs and festivals.
· Work with FVC team to provide domestic violence and sexual assault presentations.
· Develop strong rapport in the community with the goal of increasing the Family Violence Center’s visibility.
· Evaluate the effectiveness of the area events.
· Compile monthly program reports.
· Serving as liaison to community agencies to facilitate services for NAM participants.
· Develop working relationships internally and with external agencies.
· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled.
· Flexible work hours as needed to promote FVC’s mission.
· Actively participate in NAM’s Continuous Improvement processes.
Supervisory Responsibilities: N/A
Education and Experience Requirements:
· Associate’s Degree (A.A.) or equivalent from two-year college or technical school; or 2-4-year related experience and/or training; or equivalent combination of education/experience.
· Prior experience working with victims/survivors of domestic violence and/or sexual assault preferred.
· Meeting management and/or event coordination experience preferred.
Computer Skills:
· Database Software - familiar
· Internet Software - familiar
· Spreadsheet Software (Excel) - required
· Word Processing Software (Word) - required
· “Microsoft Office” - required
Special Requirements (Certificates, Licenses, Skills, Special Machines):
· Must demonstrate an understanding of domestic violence and sexual assault related programming, working with volunteers, knowledge of community education, public speaking, developing materials, and event coordination.
· Must have reliable transportation.
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Community Outreach Specialist” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
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Department: Family Violence Center
Location: Houston, TX 77090
FLSA Status: Non-exempt, 40 hrs./week
Salary: $21.50
Posted: 7/25/2025
Responsible for:
The Sexual Assault Case Manager (Advocate) is responsible for accompanying sexual assault victims/survivors during hospital interventions, aiding them in obtaining FVC services, and providing support to the FVC client services team.
Description:
· Aid the FVC Key Staff in evaluation of the hospital accompaniment program, including staffing
· Serve as the point-person for troubleshooting client files, processes, and procedures regarding sexual assault cases
· Facilitate client access to FVC services, NAM services and outside agencies
· Provide intervention services during victim/survivor hospital intervention, according to prescribed protocol
· Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan
· Case management of FVC sexual assault client cases, as assigned, including safety planning, accompanying client for hospital, law enforcement, and court appointments, when requested, assisting the client to set appropriate goals, and re-assess goals when needed
· Participate in the monthly review of assigned client files with DV Services Manager; including review of file contents, service eligibility, client safety, client goals and referrals
· Actively participate in on-going safety planning with FVC clients and Hotline callers
· Staff client concerns with Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals
· Ensure and protect client confidentiality
· Produce statistical and narrative reports, as required by NAM, FVC or funders
· Operate within budgetary guidelines and in compliance with grant funding
· Develop working relationships internally and with external agencies
· Maintain client files and all relative paperwork per FVC guidelines and policies
· Facilitate data entry in NAM’s database(s) and checking accuracy
· Assist in the training of new staff, volunteers, and student interns
· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
· Flexible work hours as needed to promote FVC’s mission.
· Supervisory Responsibilities: N/A
Education and Experience Requirements:
· Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
· One-year experience with SANE accompaniment is required.
Computer Skills:
· Database Software - familiar
· Internet Software - familiar
· Spreadsheet Software (Excel) - required
· Word Processing Software (Word) - required
· “Microsoft Office” - required
Special Requirements (Certificates, Licenses, Skills, Special Machines):
Must have dependable transportation.
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Sexual Assault Case Manager (Advocate)” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
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Department: Family Violence Center
Location: Houston, TX 77090
FLSA Status: Non-exempt, 40 hrs./week
Salary: $21.50
Posted: 7/22/2025
Position Summary:
The DV Housing Coach is responsible for case management and care coordination by aiding domestic violence victims/survivors in establishing independent, safe housing in the community and assisting them to achieve long-term stability.
Responsible for:
· Providing housing case management services to victims/survivors of domestic violence, following the DV non-residential rapid rehousing guidelines
· Actively participate in safety planning and addressing domestic violence concerns with assigned clients
· Providing case management and coordinator services related to housing, including applications, options, placement, client budgeting, short-term and long-term goals, and appropriate community resources
· Linking participants to stable affordable housing using HUD’s Fair Market Rates and rent reasonableness
· Conducting apartment surveys according to the Housing Inspection Checklist
· Ensuring client is connected with domestic violence and other support services in their community
· Facilitating client’s access to NAM services and outside agencies
· Meeting all agency, program, contract, and grant policies, reporting schedules as well as budgets
· Staffing all cases with FVC Director or other FVC key staff including definition of problems and determining appropriate referrals
· Developing positive working relationships internally and with community partners
· Creating action plans and conducting follow up to ensure client can sustain independence
· Developing positive internal and external working relationships
· Ensuring and protecting client confidentiality
· Produce statistical and narrative reports, as required by NAM, FVC or funders
· Operating within budgetary guidelines and in compliance with grant funding
· Maintaining client files and all relative paperwork per FVC guidelines and policies
· Facilitating data entry in NAM’s database(s) and checking accuracy
· Assisting in the training of new staff, volunteers, and student interns
· Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
· Flexible work hours as needed to promote FVC’s mission.
Supervisory Responsibilities: N/A
Education and Experience:
· Bachelor’s degree in social services field or equivalent related experience/certification.
· Experience working with victims/survivors of domestic violence.
· Case management experience.
· Understanding of trauma informed care practices.
Computer Skills:
· Database Software - familiar
· Internet Software - familiar
· Spreadsheet Software (Excel) - required
· Word Processing Software (Word) - required
· “Microsoft Office” - required
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Domestic Violence Housing Coach” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
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Location: 15555 Kuykendahl Rd., Houston, TX
FLSA Status: Contract position
Salary: $70.00/day, Five days/week
Posted: 07/25/2025
POSITION SUMMARY: The Meals on Wheels Contract Driver will provide services up to 25 hours a week on a contract basis assigned by MOW coordinator supervisor. Assignments would include, pickup from designated meal sites and deliver meals to homebound seniors and disabled adults within our designated 24 zip code area, volunteer coordination, MOW delivery preparation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Maintain knowledge of all routes/maps per site (3)
· Ensure sanitation of related equipment is performed on a daily basis
· Deliver all assigned meals according to route following meal delivery timeframe (10:00am -1:30 pm)
· Assist in unpacking and packing of meal set up for delivery (hot, frozen, shelf stable, etc.)
· Assist in giving reminder calls to volunteers
· Participate in department meetings as needed.
SUPERVISORY RESPONSIBILITIES: N/A
EDUCATION AND EXPERIENCE REQUIREMENTS:
· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
COMPUTER SKILLS:
· Preferable but not required.
LANGUAGE SKILLS:
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
· Ability to write routine reports and correspondence.
· Ability to speak effectively before groups of customers or employees of organization.
SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):
· Prior experience with mapping/directional skills and experience working with seniors and volunteers required with excellent organizational skills.
· Must have valid driver’s license and reliable transportation, in addition to a good driving record and insurance.
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Contract Driver - MOW” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered. No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
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Client: Northwest Assistance Ministries
Department: Housing Services
Location: 15555 Kuykendahl Rd., Houston, TX 77090
Grant Period: September 1, 2025 - August 31, 2026 (with a possible extension to August 3, 2027)
FLSA Status: Non-exempt, 40 hrs./week
Salary: $24.00/hr.
Posted: 8/18/2025
Position Summary:
The Rapid Rehousing Case Manager provides diversion services to homeless individuals/families who have housing placement issues and barriers to long-term stability
Description:
· Assess clients' housing needs and assist in removing barriers to stable housing based on HUD guidelines.
· Provide intensive case management services to homeless clients including goal setting, long-term care plan development, progress monitoring, money management, tenant education and referrals to resources.
· Collaborate with clients in finding appropriate housing, helps with rental application, lease agreements and landlord negotiations.
· Assess and verify client needs, determining eligibility for a variety of financial and in-kind emergency assistance services.
· Submit data information into Client Track and HMIS databases.
· Maintain thorough and accurate case notes and client files.
· Organize and maintain case files in accordance with professional practice policies.
· Assist clients with career planning through NAM's opportunity center to identify suitable employment pathways while considering the challenges related to their housing status.
· Maintain professional rapport with clients, peers, and other community service providers.
· Provide all required documentation in a timely manner, which may include follow-up, outcome evaluation, client contact sheets and evaluations.
· Identify and secure appropriate rental housing for client by performing property inspections.
· When necessary, pre-screen and evaluate all prospective clients for acceptance and eligibility into homelessness prevention programs using judgment based on professional knowledge of requirements set forth in the grant.
· Have full understanding of requirements of grants, contracts and federal regulations.
Supervisory Responsibilities: N/A
Education and Experience Requirements:
· Bachelor’s degree from a four-year college or university or at least three years of experience in crisis intervention, case management, mental health, homelessness prevention, or related human services.
· Training in M.I. highly preferred.
Computer Skills:
· Experience in Microsoft Suite (required)
· Outlook (required)
· Excel (familiarity)
· Internet/Intranet (required)
· Accuracy (required)
· Data Entry (required)
· Telecommunication (required)
Special Requirements (Certificates, Licenses, Skills, Special Machines):
· Must have dependable transportation, valid Texas Driver’s license and insurance with a clean driving record.
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Rapid Rehousing Diversion Case Manager (grant-funded)” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.