Current Openings

Location: Houston, TX 77090

FLSA Status: Non-exempt, 40 hrs./week

Salary: $18.00/hr.

Posted: 8/13/2026

Responsible for:

The Community Outreach Specialist is responsible for coordinating three events per year including Domestic Violence Awareness Month (October), Sexual Assault Awareness Month (April), and Teen Dating Violence Awareness Month (February) and providing awareness and education to the community throughout the year regarding domestic violence and sexual assault.

Description:

· Coordinate three main FVC events per year.

· Participate in community related events such as fairs and festivals.

· Work with FVC team to provide domestic violence and sexual assault presentations.

· Develop strong rapport in the community with the goal of increasing the Family Violence Center’s visibility.

· Evaluate the effectiveness of the area events.

· Compile monthly program reports.

· Serving as liaison to community agencies to facilitate services for NAM participants.

· Develop working relationships internally and with external agencies.

· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled.

· Flexible work hours as needed to promote FVC’s mission.

· Actively participate in NAM’s Continuous Improvement processes.

Supervisory Responsibilities: N/A

Education and Experience Requirements:

· Associate’s Degree (A.A.) or equivalent from two-year college or technical school; or 2-4-year related experience and/or training; or equivalent combination of education/experience.

· Prior experience working with victims/survivors of domestic violence and/or sexual assault preferred.

· Meeting management and/or event coordination experience preferred.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· Spreadsheet Software (Excel) - required

· Word Processing Software (Word) - required

· “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

· Must demonstrate an understanding of domestic violence and sexual assault related programming, working with volunteers, knowledge of community education, public speaking, developing materials, and event coordination.

· Must have reliable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Community Outreach Specialist” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

FVC Bilingual Navigator                                                   

Client: Northwest Assistance Ministries

Department: FVC - DV Services Manager  

Location: 15555 Kuykendahl Rd. Houston, TX. 77090

FLSA Status: Non-exempt, Full-time – 40 hours / week

Hourly: $22.21 per hr.

Posted: September 11, 2026

Position Summary:

The FVC Bilingual Navigator is responsible for providing client-centered navigation and support services to domestic violence victims/survivors in the client’s preferred language of English or Spanish. Using NAM’s Navigation Practice Model, the Navigator works collaboratively with clients to identify immediate and ongoing needs, develop individualized goals and safety plans, reduce barriers to services, and coordinate access to FVC, NAM, and community resources. The Navigator serves as a consistent point of contact throughout the client’s service journey, facilitating warm handoffs and follow-up when appropriate while supporting client choice, dignity, safety, and self-determination. The position is responsible for client services, professionally interfacing with clients and community partners, and working collaboratively as part of the FVC client services team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following:

·         Facilitate coordinated client access to FVC services, other NAM programs, and community resources, utilizing warm handoffs and direct coordination when appropriate to support successful service connections.

·         Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

·         Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

·         Conduct telephone and face-to-face client intake interviews to assess immediate and ongoing needs, determine eligibility for services, identify strengths and barriers, and collaboratively develop individualized goals and safety plans.

·         Provide ongoing navigation of assigned FVC client cases, including crisis intervention, assessment, individualized goal planning, coordination of services, follow-up on referrals and service connections, and reassessment of client needs, barriers, goals, and safety as circumstances change. service connections, and reassessment of client needs, barriers, goals, and safety as circumstances change.

·         Serve as a consistent point of contact for assigned clients, helping them understand available options, navigate services, and move through their individualized service plan in their preferred language of English or Spanish.

·         Coordinate with other NAM departments and community partners to reduce barriers, avoid unnecessary duplication of services, and support continuity of care.

·         Follow up on referrals, warm handoffs, service connections, and client goals to identify unresolved barriers and determine whether additional navigation or coordination is needed.

·         Actively participate in on-going safety planning with FVC clients and Hotline callers

·         Staffing all cases with Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals

·         Translation of brochures, educational materials and information about FVC services into Spanish, as needed

·         Ensuring and protecting client confidentiality

·         Operating within budgetary guidelines and in compliance with grant funding

·         Develop working relationships internally and with external agencies

·         Maintaining client files and all relative paperwork per FVC guidelines and policies

·         Document client assessments, navigation activities, individualized goals, referrals, warm handoffs, follow-up, services, and outcomes in NAM’s designated database(s), ensuring records are timely, accurate, complete, and compliant with FVC and funding requirements.

·         Assisting in the training of new staff, volunteers, and student interns

·         Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled

·         Flexible work hours as needed to promote FVC’s mission.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:    N/A                                         

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:  

Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.

Prior experience working with victims/survivors of domestic violence is preferred.                             

LANGUAGE SKILLS: 

Proficiency in English and Spanish are required for this position.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine correspondence, reports, business correspondence, and procedure manuals.  Ability to speak effectively before groups of customers or employees of the organization.                                     

MATHEMATICAL SKILLS:                        

Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumferences, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:    

 Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.     

COMPUTER SKILLS:     

 ·         Database Software - Familiar

·         Internet Software - Familiar

·         Spreadsheet Software (Excel) - Required

·         Word Processing Software (Word) - Required

·         Microsoft Office - Required

PHYSICAL DEMANDS:

 Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, and ability to lift up to 10 pounds.  No special vision requirements.

SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation.

COMPETENCIES:                                     

To perform the job successfully, an individual should demonstrate the following competencies:

·         Ethics - Treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values and models' behavior to support NAM’s Mission.

·         Service-Minded - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

·         Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; able to read and interpret written information.

·         Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

·         Quantity - Meets productivity standards; completes work in timely manner; strives to increase efficiency.

·         Dependability - Is consistently at work and is punctual for all work-related activities; ensures work responsibilities are covered when absent; follows instructions; takes responsibility for own actions; keeps commitments; performs extra work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

To Apply

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “FVC Bilingual Navigator” in the subject line.

Only resumes forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

Meals On Wheels Contract Driver (Grant - Funded)                

Department: Meals on Wheels

Location: Houston, TX. 77090

Position Type: Contract Position

Contract Rate: $70 per day delivering meals (amount includes time and mileage)

Posted: 10/15/2026

Position Summary:

The Meals on Wheels Contract Driver will provide services up to 5 days a week on a contract basis assigned by one of the Meals on Wheels Coordinators. Assignments would include pickup from designated meal sites and deliver meals to homebound seniors and disabled adults within our designated service area. Upon completion of the deliveries, the Contract Driver is responsible for cleaning and maintain their equipment. Compensation is a flat rate based on the number of days worked. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Core duties and responsibilities include the following:

 ·         Maintain knowledge of all routes/maps per site (3)

·         Pick up the proper quantity of meals, beverages, and side items for the routes being delivered that day (may include hot, chilled, frozen, or shelf stable food, and/or groceries, Ensure supplements or medical supplies.

·         Deliver all assigned meals according to route following meal delivery timeframe (10:00am -1:30 pm)

·         Report via phone to the meal coordinator at the appropriate site once the meals have been delivered and relay any client information.

·         Ensure that personal vehicles and NAM bins and coolers are clean and ready for the next use.

·         Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:    N/A                                         

QUALIFICATIONS:

To perform this assignment successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION AND/OR EXPERIENCE:  
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:  

Ability to read and interpret documents such as a list of clients, read and interpret directions and maps. Ability to clearly communicate with clients may be hard to hear.                                                
MATHEMATICAL SKILLS:  

Basic counting skills are required.

 REASONING ABILITY:     

Ability to apply basic common-sense skills with regards to driving and safety. Ability to apply problem solving skills as needed when interacting with clients.

 COMPUTER SKILLS:   N/A 

 PHYSICAL DEMANDS:

Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, or crawl/talk or hear/taste or smell and ability to lift up to 25 pounds. Distance vision (clear vision at 20 feet or more). Color vision (ability to identify and distinguish colors).

SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):

Prior experience with driving, following maps and directions.

Must have valid driver’s license and reliable transportation, in addition to a good driving record and insurance.

COMPETENCIES:                

To perform the job successfully, an individual should demonstrate the following competencies:

·         Ethics - Treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values and models behavior to support NAM’s Mission.

·         Service-Minded - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

·         Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; able to read and interpret written information.

·         Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

·         Quantity - Meets productivity standards; completes work in timely manner; strives to increase efficiency.

·         Dependability - Is consistently at assignment and is punctual for all assignment-related activities; notify program coordinator when unavailable for assignment; takes responsibility for own actions; keeps commitments; performs extra work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

 To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org   

with the job title “Contract Driver” in the subject line.

Only resumes forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

 *All applicants must be able to pass a background check.

Rapid Resolution Navigator
(Grant Funded)

Department: Housing  

Location: 15555 Kuykendahl Rd. Houston, TX. 77090

FLSA Status: Non-exempt, Fulltime – 40 hours / week

Hourly: $26.45 per hour

Posted: 10/27/2026

 POSITION SUMMARY:

The Rapid Resolution Navigator helps individuals and families experiencing homelessness or housing instability identify and overcome immediate barriers to safe housing. Through mobile engagement, housing problem-solving, short-term financial assistance, and coordinated referrals, the Navigator supports timely, documented housing resolutions. This position focuses on immediate solutions and warm handoffs rather than ongoing case management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·   Receive referrals through Coordinated Entry or other Coalition for the Homeless-approved pathways; attempt initial client contact within one business day.

·   Assess housing barriers, client strengths, available resources, and safe alternatives; develop practical, individualized housing resolution plans.

·   Provide office-based and mobile services at shelters, temporary lodging sites, and approved community locations; document repeated outreach attempts when necessary.

·   Explore housing retention, relocation, family reunification, shared housing, and other appropriate housing options.

·   Coordinate allowable short-term assistance, including rent, utilities, move-in expenses, temporary lodging, transportation, and other approved barrier-removal costs.

·   Authorize eligible assistance within delegated program limits; escalate exceptions and coordinate timely payments and supporting documentation.

·   Collaborate with outreach teams, landlords, service providers, and NAM programs; complete warm handoffs and verify service connections.

·   Use the Homeless Management Information System (HMIS) to document enrollment, assessments, contacts, assistance, referrals, verified housing outcomes, and case closure; maintain corresponding ClientTrack records as required.

·   Meet HMIS data quality, confidentiality, consent, grant compliance, and reporting requirements; monitor timelines and contribute to program performance goals.

·   Participate in team consultations, required training, case reviews, and continuous quality improvement.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.

EDUCATION AND/OR EXPERIENCE:

·   Bachelor’s degree in social work, human services, or related field; equivalent relevant experience may be considered.

·   At least two years of experience in housing navigation, homelessness services, case management, crisis intervention, or related human services.

·   Knowledge of housing barriers, community resources, and client-centered, trauma-informed engagement.

·   Experience with Coordinated Entry, HMIS, diversion, rental assistance, or Houston-area homeless services preferred.

LANGUAGE AND COMPUTER SKILLS:

·   Clear verbal and written communication; bilingual proficiency in English and Spanish preferred.

·   Ability to use HMIS for required client documentation, service tracking, and outcome reporting; willingness to complete required HMIS training.

·   Proficiency in Microsoft Office and electronic client record systems; ClientTrack experience preferred.

REASONING ABILITY AND COMPETENCIES:

·   Demonstrates creative problem-solving, sound judgment, empathy, cultural responsiveness, and respect for client dignity.

·   Works independently, prioritizes urgent needs, maintains accurate records, and collaborates effectively with partner agencies.

·   Protects confidential information and follows applicable program guidelines and financial controls.

SPECIAL REQUIREMENTS AND WORK ENVIRONMENT:

·   Full-time, grant-funded position based in Houston, with regular local field travel and occasional schedule flexibility.

Valid driver’s license, reliable transportation, and ability to travel to approved community sites; authorized mileage reimbursed under NAM policy.

 To Apply:

 For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Rapid Resolution Navigator” in the subject line.

Only resumes forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

 *All applicants must be able to pass a background check.