Current Openings

COORDINATED ACCESS ASSESSOR/NAVIGATOR (GRANT-FUNDED)

Department: Client Services
Location: 15555 Kuykendahl Rd. Houston, TX 77090
FLSA Status: Full-time hourly, non-exempt
Salary: $19.71/hr., 40 hrs./wk
Posted: 6/04/2020

Responsible for:

The Assessor/Navigator, as a member of NAM’s Housing Department, performs a variety of routine and complex technical field and office work in the area of homeless housing population. The Assessor/Navigator will schedule appointments for assessment housing opportunities for homeless families/chronic individuals as they meet HUD guidelines for homelessness. The Assessor/Navigator will outreach individuals/families at various community locations to provide information and conduct screenings to determine eligibility for the program. The Assessor/Navigator will work with eligible individuals to identify barriers to obtaining housing and to collaboratively develop an individualized housing plan. The Assessor/Navigator will support each individual’s efforts to resolve barriers to obtaining housing.

Description:

· Screen homeless persons for housing eligibility using the Coordinated Access assessment tool.

· Provide client referral to the appropriate housing intervention and potential housing sites.

· Pull housing referral from HMIS and begins the next step process to enrollment.

· Assist individuals that are homeless in gathering all documents necessary to complete a housing program enrollment.

· Accompany clients to all housing appointments and serve as clients’ primary advocate during the housing search and selection process prior to transfer to the housing case manager.

· Transfer all required homeless and housing documentation to the housing case manager.

· Ensure all data is collected and entered accurately and in a timely manner into HMIS.

· Be available to conduct assessments at different Assessment Hubs located throughout the Continuum of Care.

· Attend all Housing Assessor, Navigator, and HMIS trainings in order to fully utilize the Coordinated Access system accurately.

· Provide high quality services to those accessing the homeless services system.

· Provide regular feed-back to management level staff of collaborating agencies regarding the front-line Coordinated Access process.

· Provide feed-back to Coordinated Access Workgroup regarding Policies and Procedures of the Coordinated Access system.

· Participate in case conferences as needed.

· Participate in Coordinated Access Transition Team meetings as needed.

· Work some weekends or evenings as required.

· Attend NAM staff meeting, staff events and fundraising activities as scheduled

Education and Experience Requirements:

Bachelor’s degree from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· “Microsoft Office” - required

Special Requirements:

Must have a valid Texas Driver's License, good driving record and able to use personal vehicle for reimbursable work-related activities.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Coordinated Access Assessor/Navigator” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


GRANT ACCOUNTANT

Department: Accounting
Location: 15555
 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full-time hourly/Non-Exempt, 30 - 40 hrs./week
Salary: TBD based on experience
Posted: 05/19/2020

Core duties and responsibilities include the following:

  • Government grants administration, compliance and reporting.
  • Preparing financial information needed for grant applications and monthly expense allocations, as well as documentation requested during monitoring reviews by grant agencies.
  • Tracking expense variances to the approved grant budget to determine any necessary budget revision submissions and communicating with departments to resolve questionable expenditures.
  • Preparing invoices to granting agencies on a timely basis as required by regulation or contractual agreement in coordination with departments.
  • Preparing and reconciling all financial status reports for grant projects in specific departments as assigned, such that the reports are accurate, reviewed by the Controller, and submitted to the granting agency on a timely basis.
  • Submitting grant budget revisions as required.
  • Attending annual mandatory grant workshops as necessary.
  • General ledger functions as assigned.
  • Identifying opportunities to improve processing and reporting efficiencies (Continuous Improvement).
  • Assisting with monthly and annual financial closings.
  • Assisting with the preparation of the annual budget in coordination with the CFO, Controller and Program Directors.
  • Assisting with the annual audit by independent CPA’s, including preparation of audit schedules and work papers.
  • Cross-training on other accounting department positions as determined by CFO and/or Controller.
  • Attending all staff meetings and staff events as required.
  • Other duties as assigned.

Supervisory Responsibilities:    

N/A

Education and Experience Requirements:

Level 6:  Bachelor’s degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:     

Accounting Software – Blackbaud Financial Edge – highly desired

Internet Software

Spreadsheet Software (Excel)

Word Processing Software (Word)

“Microsoft Office”

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Grant Accountant” in the subject line.

Only resumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


WAREHOUSE ASSOCIATE

Department: NAM Resale
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Hourly/Non-exempt
Salary: $10.00 hr., 30-40 hrs./week
Posted: 05/08/2020

Responsible for:
The Warehouse Associate is responsible for maintaining the proper appearance of the facility and merchandise in order to encourage customers in support of our mission related services. This includes providing excellent customer service through the efficient management of donations. The ideal candidate would be able to employ an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Description:

Core duties and responsibilities include the following:

  • Greets donors, accepts donations and provides tax receipts.
  • Exercises discretion regarding acceptance and/or disposition of donated goods while maintaining donor relationship through attentive customer service.
  • Sort donated merchandise into designated areas.
  • Effectively sort, stack, store and process incoming donations in the appropriate workstations. Ensure that donations with multiple parts are kept together.
  • Handles a multitude of materials in accordance with company standards while avoiding damaging or soiling donations.
  • Monitors the warehouse to ensure organization and cleanliness is maintained.
  • Operates trash compactor in a safe manner.
  • Works with other warehouse staff to ensure proper processing of donations through the store.
  • Facilitates the move of processed merchandise to sales floor.
  • Maintain all merchandising standards, display presentations, and signage standards.
  • Maintain store appearance by ensuring cleanliness and tidiness on a daily basis by following our daily routine for store maintenance.
  • Stocks and cleans shelves, kiosks, showcases or tables as needed.
  • Utilize visual merchandising techniques with approved advertising displays and/or messaging, to increase sales.
  • Communicate and work with associates, customers, and volunteers in a professional and courteous manner.
  • Provide training, direction and supervision for volunteers and community service workers, ensuring success in their positions.
  • Provides ongoing training and supervision of volunteers, ensuring success in their positions.
  • Train personnel and volunteers on merchandising standards
  • Monitors the warehouse, restrooms and other resale store areas to ensure organization and cleanliness.
  • Attend store meetings.
  • Attend department staff meetings, staff events, and fundraising functions as required.
  • Attend required training classes as needed.
  • Comply with workplace safety procedures.
  • Adhere to all Company policies and procedures.
  • Other duties may be assigned.

Education and Experience Requirements:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Resale Warehouse Associate” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


60+ CAFE COORDINATOR/VOLUNTEER CLERK

Department: Young at Heart Senior Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full time/non-exempt 30 hrs/week
Salary: $13.50/hour
Posted: 05/04/2020

Description:
This position is responsible for inputting client demographics and meal services provided into the state database, ensuring that all information is inputted correctly. Assist Program Coordinator in contacting and assigning volunteers for weekday meal service delivery. Coordinate the meal services for the congregate meal program, work directly with the seniors and volunteers

Responsible for:

Core duties and responsibilities include the following:

· Enter client data and meal services into state database daily and assist in compiling monthly reports in both congregate program and Meals on Wheels

· Assist in contacting volunteers for weekday meal route delivery in Meals on Wheels, assign volunteers to routes to ensure routes are fully staffed

· Maintain a cohesive relationship with volunteers

· Maintain client confidentiality and security of case information

· Performs outcome evaluations as applicable

· Coordinate and schedule meal service for 60+ café, order meals 2 days in advance

· Complete 60+ café monthly client reassessments

· Acts as substitute meal driver for meal delivery if needed in Meals on Wheels

· Assists in data collection for monthly reports

· Ensure sanitation of related equipment is performed on assigned day

· Participate in all department staff meetings, staff events

· Take and pass the food managers certification course

· Work closely and schedule volunteers in 60 + café

· Work with Senior Services supervisor to cover assignments in Senior Center

· Other duties as assigned

Education and Experience Requirements:

HS diploma, some college required. Must have some experience working with volunteers. Requires proficiency in software programs such as Excel, Word, and database software. Must have reliable transportation and a valid Texas Driver’s License.

COMPUTER SKILLS:

· “Microsoft Office Suite, especially Word and Excel- required

· Database Software (SAMS)- required

· Database software-familiar

· Internet Software- familiar

SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):

· Prior experience working with seniors and volunteers required with excellent organizational skills and public speaking.

· Must have valid driver’s license and reliable transportation, in addition to a good driving record and insurance.

· Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, or crawl/talk or hear/taste or smell and ability to lift up to 25 pounds. No special vision requirements.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “ 60+ Café Coordinator/Volunteer Clerk” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


MEAL DRIVER, PART-TIME

Department: Meals on Wheels
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Part-time/non-exempt/25 hrs/per week
Salary: $10.00/hour
Posted: 05/04/2020

Description:
The meal driver is responsible for meal pickup from designated meal sites and meal delivery to homebound seniors and disabled adults within our designated 24 zip code area via agency truck or personal car.

Responsible for:

· Maintain knowledge of all routes/maps per site (3)

· Drive the agency (NAM) truck for delivery of meals or drive your own car

· Ability to understand and follow maps/routes and directions

· Ensure sanitation of related equipment including the truck is performed on a daily basis

· Deliver all assigned meals according to route following meal delivery timeframe all meals delivered by1:30 pm daily

· Monitor and maintain the truck equipment such as air pressure, add gas when needed, clean inside and outside as needed and address/notify any safety or major maintenance issues to Director and Operations Director as warranted for yearly inspections, permits, etc.

· Assist in unpacking and packing of meal set up for delivery (hot, frozen, shelf stable, etc.)

· Assist in giving reminder calls to volunteers and learn meal site set up logistics to act as substitute if needed

· Participate in all department staff meetings, staff events.

Other duties may be assigned.

Education and Experience Requirements:
High school diploma or general education degree (GED); one to three months related experience and/or training in driving.

COMPUTER SKILLS:

· “Microsoft Office Suite, particularly Word and Excel- required

· Database software-familiar

· Internet Software- familiar

SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):
Prior experience with mapping/directional skills and experience working with seniors and volunteers required with excellent organizational skills. Excellent Driving skills are required.

Must have valid driver’s license and reliable transportation, in addition to a good driving record and insurance.

PHYSICAL DEMANDS:
Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, or crawl/talk or hear/taste or smell and ability to lift up to 25 pounds. Distance vision (clear vision at 20 feet or more). Color vision (ability to identify and distinguish colors)

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title "Meal Driver, Part-time" in the subject line.

Only resumés forwarded to resumes@namonline.org will be considered. No walk-ins or phone calls, please.

*All applicants must be able to pass a background check.


VIOLENCE PREVENTION EDUCATOR

Department: Family Violence Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full-time/non-exempt 
Salary: $18.65/hour
Posted: 02/28/2020

Description:

  • Developing and presenting youth violence awareness and education to middle and high school students in a five school district area, including Aldine, Klein, Cy-Fair, Spring and Tomball ISD’s
  • Collaborating with and serving on a number of the five ISDs’ school health advisory councils (SHAC’s)
  • Maintaining all youth program materials, data collection, record keeping and communications
  • Development and distribution of an annual Youth Education Newsletter for teachers, counselors and other school staff
  • Coordination of dating violence awareness campaign for reaching youth in the community, including NAM congregations, area schools and local youth organizations.
  • Provide prevention education to select non-youth community groups, as requested
  • Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Staffing client concerns with Key Staff (DV Services Coordinator, SA Services Coordinator, Staff Therapist or FVC Director) including definition of problems, eligibility for services, and identifying appropriate referrals
  • Ensuring and protecting client confidentiality
  • Produce statistical and narrative reports, as required by NAM, FVC or funders
  • Operating within budgetary guidelines and in compliance with grant funding
  • Develop working relationships internally and with external agencies
  • Facilitating data entry in NAM’s database(s) and checking accuracy
  • Assisting in the training of new staff, volunteers, and student interns
  • Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
  • Flexible work hours as needed to promote FVC’s mission

Other duties may be assigned.

Education and Experience Requirements:

  • Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
  • Prior experience working with victims/survivors of domestic violence is preferred.

Computer Skills:     

  • Database Software - familiar
  • Internet Software - familiar
  • Spreadsheet Software (Excel) - required
  • Word Processing Software (Word) - required
  • “Microsoft Office” - required

Special Requirements:     

  • Must have dependable transportation, valid Texas Driver’s License and Insurance, clean driving record.
  • The VPE must have demonstrated public speaking skills and experience interacting with youth.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title "Violence Prevention Educator" in the subject line.

Only resumés forwarded to resumes@namonline.org will be considered. No walk-ins or phone calls, please.

*All applicants must be able to pass a background check.


LICENSED THERAPIST/SOCIAL WORKER

Department: Family Violence Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Full-time Salaried, Exempt
Salary: $55,000 annually
Posted: 01/24/2020

Position Summary:

The Licensed Therapist/Social Worker is responsible for providing therapeutic services to adult survivors of domestic violence and sexual assault.  The position will also supervise contract therapists who provide therapeutic services to children, adolescents, and Spanish-speaking clients.  The Licensed Therapist/Social Worker serves as the site supervisor for non-medical internships.  Position will be responsible for professionally interfacing with NAM staff, volunteers, clients, interns, community partners, as well as the FVC team.

Description:

  • Work with adults/adolescents/child victims of family violence and sexual assault in individual, family, or group therapy
  • Supervision of contract therapists and therapist interns
  • Participate in case staffing/assessments meetings necessary to determine a client’s eligibility for therapy services
  • Availability to serve as the crisis intervention specialist, as needed, throughout NAM
  • Oversee the storage, maintenance, ordering, and inventory of all therapeutic supplies
  • Serve as site supervisor for social work, human service, and counseling student interns assigned to NAM
  • Develop working relationships with local institutions of higher learning to develop NAM’s internship program
  • Maintain regular communication with FVC Director regarding programming needs
  • Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Participate in the monthly review of assigned client files with case managers and volunteers, and interns; including review of file contents, service eligibility, client safety, client goals, and referrals
  • Staffing client concerns with Key Staff (DV Services Coordinator, SA Services Coordinator, or FVC Director) including the definition of problems, eligibility for services, and identifying appropriate referrals
  • Ensuring and protecting client confidentiality
  • Produce statistical and narrative reports, as required by NAM, FVC or funders
  • Operating within budgetary guidelines and in compliance with grant funding
  • Develop working relationships internally and with external agencies
  • Facilitate data entry in NAM’s database(s) and checking accuracy
  • Assist in the training of new staff, volunteers, and student interns
  • Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
  • Flexible work hours as needed to promote FVC’s mission

Other duties may be assigned.

Supervisory Responsibilities:

The FVC Licensed Therapist/Social Worker is responsible for the direct supervision of contract therapists and intern therapists.  This responsibility includes, but it not limited, to FVC orientation, review of FVC standards and documentation, monthly file processing, and review therapeutic interventions.  Staff Therapist is also responsible for processing of contract therapy invoices and monitoring of related grant budgets. 

Education and Experience Requirements:

  • LCSW licensing is required, plus four to ten years related experience and/or training. Proof of the current State of Texas licensure is a requirement. 
  • Prior experience working with victims/survivors of domestic violence and/or sexual assault is required.
  • Must provide copies of the current State of Texas Licensure in the counseling field and maintain liability/malpractice insurance annually. Must have dependable transportation.

Computer Skills:

  • Database Software - familiar
  • Internet Software - familiar
  • Spreadsheet Software (Excel) - required
  • Word Processing Software (Word) - required
  • “Microsoft Office” - required

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Licensed Therapist/Social Worker” in the subject line.

Only resumés forwarded to resumes@namonline.org will be considered. No walk-ins or phone calls, please.

*All applicants must be able to pass a background check.


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