Current Openings

Location: Houston, TX 77090

FLSA Status: Non-exempt, 40 hrs./week

Salary: $18.00/hr.

Posted: 8/13/2026

Responsible for:

The Community Outreach Specialist is responsible for coordinating three events per year including Domestic Violence Awareness Month (October), Sexual Assault Awareness Month (April), and Teen Dating Violence Awareness Month (February) and providing awareness and education to the community throughout the year regarding domestic violence and sexual assault.

Description:

· Coordinate three main FVC events per year.

· Participate in community related events such as fairs and festivals.

· Work with FVC team to provide domestic violence and sexual assault presentations.

· Develop strong rapport in the community with the goal of increasing the Family Violence Center’s visibility.

· Evaluate the effectiveness of the area events.

· Compile monthly program reports.

· Serving as liaison to community agencies to facilitate services for NAM participants.

· Develop working relationships internally and with external agencies.

· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled.

· Flexible work hours as needed to promote FVC’s mission.

· Actively participate in NAM’s Continuous Improvement processes.

Supervisory Responsibilities: N/A

Education and Experience Requirements:

· Associate’s Degree (A.A.) or equivalent from two-year college or technical school; or 2-4-year related experience and/or training; or equivalent combination of education/experience.

· Prior experience working with victims/survivors of domestic violence and/or sexual assault preferred.

· Meeting management and/or event coordination experience preferred.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· Spreadsheet Software (Excel) - required

· Word Processing Software (Word) - required

· “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

· Must demonstrate an understanding of domestic violence and sexual assault related programming, working with volunteers, knowledge of community education, public speaking, developing materials, and event coordination.

· Must have reliable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Community Outreach Specialist” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

Healthy Aging Coordinator
Client: Northwest Assistance Ministries
Department: NAM Young at Heart Senior Center
Location: 15555 Kuykendahl Rd. Houston, TX. 77090

FLSA Status: NON-EXEMPT – GRANT FUNDED, Full-time – 40 hours / week
SALARY: $45,000.00 annually

POSITION SUMMARY:

The Healthy Aging Coordinator is responsible for organizing, promoting, and leading group activities such as exercise, health education, or wellness, in the Young at Heart Senior Center for Northwest Assistance Ministries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following:

• Manage evidence-based healthy aging programs and wellness activities in the Young at Heart Senior Center.

• Schedule, recruit, coordinate, and oversee instructors, volunteers, and participants in activities.

• Take attendance, complete data entry and reports, and ensure grant compliance and program quality.

• Develop healthcare and community partnerships and pursue additional funding opportunities for program expansion.

• Build a comprehensive Healthy Aging initiative that will benefit clients across programs at NAM.

• Lead activities including exercises, discussions, and instructional sessions for group participants.

• Monitor participants to ensure safety. Respond or report any injuries or medical concerns immediately by calling 911 if needed or reporting information to YAH Supervisor or Director of Senior Services and complete an Incident Report.

• Participate in all required department staff meetings and staff events.

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This position will be responsible for supervising volunteers and instructors.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Associate Degree (2 year) with experience with case management and navigation or senior wellness related field.

LANGUAGE SKILLS:

Ability to read and interpret data; Ability to speak effectively with small groups, volunteers and coworkers, both verbally and written.

MATHEMATICAL SKILLS:

Ability to count and perform basic calculations.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions; Ability to problem solve.

COMPUTER SKILLS:

• Ability to connect to online training sessions – required

• Ability to assist seniors in technology requirements - required

• Microsoft Office Suite - familiar

• Database software - familiar

• Internet Software - familiar

PHYSICAL DEMANDS:

Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, or crawl/talk or hear and ability to lift up to twenty-five (25) pounds. Position will require the ability to lead exercises for seniors including but not limited to stretching, walking, seating movements, use of resistance bands and weights. No special vision requirements.

SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):

Community Health Worker certification is preferred.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ethics – Treat people with respect; keep commitments; inspire the trust of others; uphold organizational values and model behavior to support NAM’s Mission.

• Service Minded – Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.

• Communication – Speak clearly and persuasively in positive and negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; write clearly and informatively; able to read and interpret written information.

• Quality – Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.

• Quantity – Meet productivity standards; complete work in timely manner; strive to increase efficiency.

• Dependability – Consistently at work and punctual for all work-related activities; ensure work responsibilities are covered when absent; follow instructions; take responsibility for own actions; keep commitments; perform extra work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Healthy Aging Coordinator” in the subject line.

Only resumes forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

FVC Bilingual Navigator                                                   

Client: Northwest Assistance Ministries

Department: FVC - DV Services Manager  

Location: 15555 Kuykendahl Rd. Houston, TX. 77090

FLSA Status: Non-exempt, Full-time – 40 hours / week

Hourly: $22.21 per hr.

Posted: September 11, 2026

Position Summary:

The FVC Bilingual Navigator is responsible for providing client-centered navigation and support services to domestic violence victims/survivors in the client’s preferred language of English or Spanish. Using NAM’s Navigation Practice Model, the Navigator works collaboratively with clients to identify immediate and ongoing needs, develop individualized goals and safety plans, reduce barriers to services, and coordinate access to FVC, NAM, and community resources. The Navigator serves as a consistent point of contact throughout the client’s service journey, facilitating warm handoffs and follow-up when appropriate while supporting client choice, dignity, safety, and self-determination. The position is responsible for client services, professionally interfacing with clients and community partners, and working collaboratively as part of the FVC client services team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following:

·         Facilitate coordinated client access to FVC services, other NAM programs, and community resources, utilizing warm handoffs and direct coordination when appropriate to support successful service connections.

·         Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

·         Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

·         Conduct telephone and face-to-face client intake interviews to assess immediate and ongoing needs, determine eligibility for services, identify strengths and barriers, and collaboratively develop individualized goals and safety plans.

·         Provide ongoing navigation of assigned FVC client cases, including crisis intervention, assessment, individualized goal planning, coordination of services, follow-up on referrals and service connections, and reassessment of client needs, barriers, goals, and safety as circumstances change. service connections, and reassessment of client needs, barriers, goals, and safety as circumstances change.

·         Serve as a consistent point of contact for assigned clients, helping them understand available options, navigate services, and move through their individualized service plan in their preferred language of English or Spanish.

·         Coordinate with other NAM departments and community partners to reduce barriers, avoid unnecessary duplication of services, and support continuity of care.

·         Follow up on referrals, warm handoffs, service connections, and client goals to identify unresolved barriers and determine whether additional navigation or coordination is needed.

·         Actively participate in on-going safety planning with FVC clients and Hotline callers

·         Staffing all cases with Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals

·         Translation of brochures, educational materials and information about FVC services into Spanish, as needed

·         Ensuring and protecting client confidentiality

·         Operating within budgetary guidelines and in compliance with grant funding

·         Develop working relationships internally and with external agencies

·         Maintaining client files and all relative paperwork per FVC guidelines and policies

·         Document client assessments, navigation activities, individualized goals, referrals, warm handoffs, follow-up, services, and outcomes in NAM’s designated database(s), ensuring records are timely, accurate, complete, and compliant with FVC and funding requirements.

·         Assisting in the training of new staff, volunteers, and student interns

·         Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled

·         Flexible work hours as needed to promote FVC’s mission.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:    N/A                                         

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:  

Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.

Prior experience working with victims/survivors of domestic violence is preferred.                             

LANGUAGE SKILLS: 

Proficiency in English and Spanish are required for this position.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine correspondence, reports, business correspondence, and procedure manuals.  Ability to speak effectively before groups of customers or employees of the organization.                                     

MATHEMATICAL SKILLS:                        

Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumferences, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:    

 Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.     

COMPUTER SKILLS:     

 ·         Database Software - Familiar

·         Internet Software - Familiar

·         Spreadsheet Software (Excel) - Required

·         Word Processing Software (Word) - Required

·         Microsoft Office - Required

PHYSICAL DEMANDS:

 Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, and ability to lift up to 10 pounds.  No special vision requirements.

SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation.

COMPETENCIES:                                     

To perform the job successfully, an individual should demonstrate the following competencies:

·         Ethics - Treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values and models' behavior to support NAM’s Mission.

·         Service-Minded - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

·         Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; able to read and interpret written information.

·         Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

·         Quantity - Meets productivity standards; completes work in timely manner; strives to increase efficiency.

·         Dependability - Is consistently at work and is punctual for all work-related activities; ensures work responsibilities are covered when absent; follows instructions; takes responsibility for own actions; keeps commitments; performs extra work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

To Apply

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “FVC Bilingual Navigator” in the subject line.

Only resumes forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.