Current Openings

FAMILY VIOLENCE CENTER CASE MANAGER (bilingual)           

Department: Family Violence Center

Location: 15555 Kuykendahl Rd. Houston, TX 77090

FLSA Status: Hourly/non-exempt, 40 hours/week

Salary: $20.50/hr.

Posted: 1/30/2023 

Position Summary:

The Family Violence Center (FVC) Bilingual Case Manager is responsible for providing support services to domestic violence victims/survivors in the client’s preferred language of English or Spanish.

Description:

  • Facilitating client access to FVC services, NAM services and outside agencies
  • Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Conducting telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan
  • Case management of assigned FVC client cases, including crisis interventions, assessments, and assisting clients to set appropriate goals or re-assess goals as needed
  • Actively participate in on-going safety planning with FVC clients and Hotline callers
  • Staffing all cases with Key Staff (DV Services Coordinator, SA Services Coordinator, Staff Therapist or FVC Director) including definition of problems, eligibility for services, and identifying appropriate referrals
  • Translation of brochures, educational materials and information about FVC services into Spanish, as needed
  • Ensuring and protecting client confidentiality
  • Operating within budgetary guidelines and in compliance with grant funding
  • Develop working relationships internally and with external agencies
  • Maintaining client files and all relative paperwork per FVC guidelines and policies
  • Facilitating data entry in NAM’s database(s) and checking accuracy
  • Assisting in the training of new staff, volunteers, and student interns
  • Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
  • Flexible work hours as needed to promote FVC’s mission.

Education and Experience Requirements:

  • Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
  • Prior experience working with victims/survivors of domestic violence is preferred.

Computer Skills:

  • Database Software - familiar
  • Internet Software - familiar
  • Spreadsheet Software (Excel) - required
  • Word Processing Software (Word) - required
  • “Microsoft Office” - required

Special Requirements:

  • Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “FVC Case Manager (bilingual) in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


LEAD WAREHOUSE OPERATIONS 

Department: Resale

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Hourly/non-exempt, 30 hours/week

Salary:  $13.00/hr.

Posted:  1/27/2023 

Position Summary: This position is responsible for maintaining warehouse organization, merchandising, efficient donations processing and excellent customer service in order to encourage support of NAM’s mission related services. 

Description:

  • Effectively and safely sort, stack, store and process incoming donations.
  • Maintain the warehouse to ensure organization, cleanliness and safety is maintained.
  • Facilitates logistics related to delivery of processed merchandise to sales floor and other stores.
  • Provides communication and ongoing training and supervision of volunteers, ensuring success in their positions.
  • Communicate and work with associates, customers, and volunteers in a professional and courteous manner.
  • Works with volunteers individually and in small groups. Assesses experience, skills and limitations of volunteers to successfully engage them in meaningful volunteer service.
  • Drive sales and increase productivity; manage and control shrink to an acceptable level.
  • Attend required training classes as needed.
  • Assist in warehouse sales and POS operation.
  • Attend department staff meetings, staff events, and fundraising functions as required.
  • Comply with workplace safety procedures.
  • Adhere to all Company policies and procedures.
  • Operates trash compactor in a safe manner.
  • Other duties may be assigned.
  • Operates trash compactor in a safe manner.
  • Maintain warehouse appearance, including restrooms, by ensuring cleanliness, tidiness and safety on a daily basis by following our daily routine for maintenance. 

Supervisory Responsibilities:

Coach and provide direction for volunteers and community service workers assigned to their area(s).                

Education and Experience Requirements:

High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

  • Microsoft Office Applications, especially Word and Excel.
  • Basic Internet browser, searches, mapping web applications.

Physical Demands:

Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, and lift up to 50 pounds.

Special Requirements:

Valid driver’s license and acceptable motor vehicle record.

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “Lead Warehouse Operations” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


JOANNE WATFORD NUTRITION CENTER ( Food Pantry) ASSISTANT          

Department: Joanne Watford Nutrition Center

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Hourly/Non-exempt

Salary: $13.00/hr., 40 hours/week

Posted: 1/09/2023

Description:

  • Schedule and drive NAM vehicle for food pick up as needed.
  • Coordinate and maintain building truck schedule for pantry.
  • Help train and direct volunteers in various pantry positions.
  • Assist with daily activities including the distribution of food to clients, stocking shelves, answering the telephone line, and serve as back-up for volunteer positions when needed.
  • Serve as acting JWNC (Food Pantry) Supervisor when needed.
  • Assist with special food drive promotions including holiday distribution and evening sorting sessions.
  • Assist with weekly inventory of food and supplies.
  • Attend NAM staff meetings, staff events and fundraising activities as scheduled.

Supervisory Responsibilities:   N/A 

Education and Experience Requirements: 

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.                       

Computer Skills:     

  • Database software - familiar
  • Internet software -familiar
  • Microsoft Office, especially Word and Excel – required.                     

Special Requirements (Certificates, Licenses, Skills, Special Machines):   N/A 

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “JWNC Assistant” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

 


FRESH FOOD FOR FAMILIES COORDINATOR (grant-funded)          

Department: Client Services

Location: 15555 Kuykendahl Rd., Houston, TX 77090 FLSA Status: Hourly/non-exempt

Salary:  $18.50/hr., 40 hours/week

Posted:  1/26/2023

Responsible for:

The Fresh Food for Families Coordinator is responsible for the coordination of the monthly distribution of the fresh fruit and vegetable boxes for community families and seniors participating in NAM’s Senior programs as well as coordinating monthly and quarterly cooking demonstrations for the community.

Description:

  • Order fresh food boxes and coordinate monthly distributions
  • Identify partner for monthly/quarterly cooking demonstrations and coordinate schedule
  • Assist with data entry reports as needed • Assist with special food drive promotions, including holiday

  distribution and evening sorting sessions

  • Attend NAM staff meetings, staff events and fundraising activities as scheduled.
  • Serve as backup in the JWNC as needed

Education and Experience Requirements:

High school diploma or general education degree (GED); or one to three years related experience and/or training;

or equivalent combination of education and experience.

Computer Skills:

  • Database Software – familiar
  • Internet Software – familiar
  • Microsoft Office Suite - Word and Excel required

Physical Demands:

Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop,

kneel, crouch, and lift up to 50 pounds.

Special Requirements:

Must have dependable transportation, valid Texas Driver’s License, clean driving record.

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the

job title “Fresh Food for Families Coordinator (grant-funded)” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

 


VETERANS ASSISTANCE PROGRAM COORDINATOR     

Department: Housing Services

Location: 15555 Kuykendahl Rd. Houston, TX 77090

FLSA Status: Full-time hourly/non-exempt

Salary: $20.35/hr., 40 hrs./week

Posted: 1/24/2023

Responsible for: the Veterans Assistance Program Coordinator is responsible for assisting veterans in maintaining housing stability and complying with grant requirements.

Description:

  • Meet all agency, program, contract and grant policies, outcomes, reporting schedules and budgets.
  • Conduct intake interviews and make decisions regarding client eligibility and suitability for program according to Texas Veterans Commission and Fund for Veterans’ Assistance.
  • Facilitate the paperwork for rent, mortgage, utility, deposits and moving costs.
  • Conduct program outreach by distribution of flyers, visits and presentations to organizations
  • Tour and speak to groups to engage veterans and promote NAM
  • Develop internal and external collaborations with relevant programs and agencies
  • Facilitate client’s access to NAM services and outside agencies.
  • Maintain client files and all relative paperwork in a correct and orderly manner.
  • Conduct at least monthly client assessments to determine ongoing program support.
  • Plan intervention, identifying and linking clients to appropriate community resources including main stream services.
  • Operate within budgetary guidelines, ensure compliance with grant funding and provide reports to the proper authorities within the designated timeframes as applicable.
  • Submit all necessary reports in an accurate and timely manner.
  • Ensure and protect client confidentiality.
  • Research, collect, and prepare for monitoring visits.
  • Attend all regular staff meetings, staff events and fundraising activities.

Supervisory Responsibilities: N/A

Education and Experience Requirements:

  • Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
  • Prior experience working with veterans and their families, federal government funding, or public housing authority preferred.
  • Must have dependable transportation, a valid Texas Driver’s License, insurance and a clean driving record.

Computer Skills:     

  • Database Software - familiar
  • Internet Software - familiar
  • “Microsoft Office”, especially Word and Excel - required

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “VAP Coordinator” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

 


ACCOUNTING COMPLIANCE MANAGER    

Department: Accounting

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Full-Time/Exempt

Salary:  $60,000 – $65,000 DOE

Posted: 11/07/2022

Position Summary:

This position works closely with the Controller and other Accounting Department Staff to ensure compliance with accepted accounting principles and procedures in performing or reviewing the accounting transactions of others. This will include government and foundation grants monitoring for compliance with grant awards.

Description:

  • Develop a working knowledge of NAM’s government and foundation grants, including administration, compliance and reporting requirements.  This will include cross-training on current grant accounting procedures.
  • Assist with preparing financial information requested for grant applications, as well as documentation requested during monitoring reviews by grant agencies.
  • Attend joint Accounting/Program meetings to review expense variances to the approved grant budget, to determine any necessary budget revision submissions and communicate with departments to resolve questionable expenditures.
  • Attend monthly meeting between Grants Department and NAM management staff.
  • Attend annual mandatory grant workshops as necessary.
  • Review, update and ensure NAM’s Accounting Policy and Procedure Manual is current and procedures follow policy.
  • Cross-train on accounting procedures including accounts payable and general ledger functions.
  • Identify opportunities to improve processing and reporting efficiencies (Continuous Improvement).
  • Assist with monthly and annual financial closings.
  • Assist with the preparation of the annual budget in coordination with the CFO, Controller and Program Directors.
  • Assist with the annual audit by independent CPA’s, including preparation of audit schedules and work papers.
  • Cross-train on other accounting department positions as determined by CFO and/or Controller.
  • Attend all staff meetings and staff events as required.

Supervisory Responsibilities:  N/A                                                

Education and Experience Requirements:

Bachelor’s degree from four-year college or university in Accounting or business-related degree; and five to ten years related experience and/or training; or equivalent combination of education and experience.  Experience should include government grant accounting and compliance oversight.

Computer Skills:  

Accounting Software – Blackbaud Financial Edge – highly desired

Internet Software

Spreadsheet Software (Excel)

Word Processing Software (Word)

“Microsoft Office”           

Physical Demands:

Ability to sit / use hands to finger, handle or feel / reach with hands and arms / talk or hear up to over 2/3 of the time

Ability to lift up to 10 pounds under 1/3 of the time

Close vision (clear vision at 20 inches or less)

Color vision (ability to identify and distinguish colors)

Special Requirements:

N/A

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “Accounting Compliance Manager” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.