Current Openings




Department: Client Services

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Hourly/non-exempt, 40 hrs/week, CONTRACT (grant funded) - March 1, 2024 - September 2024

Salary: $25.00/hr.

Posted: 02/12/2024



• Provide intensive case management services to low-income and homeless clients who qualify including goal setting, long-term case plan development, progress monitoring, money management, tenant education and referrals.

• Collaborate with clients on outcomes and goals set forth on the Housing Stability Plan, reviewing and evaluating family progress on an ongoing basis and adjusts case plan as appropriate.

• Assess and verify client needs, determining eligibility for a variety of financial and in-kind emergency assistance services.

• Data entry into Client Track and HMIS databases.

• Maintain thorough and accurate progress notes, files, and correspondences in Clarity and Salesforce databases.

• Organize and maintain case files in a timely fashion and in accordance with professional practice.

• Connect clients and their families with needed and available community resources.

• Maintain professional rapport with clients, peers, and other community service providers.

• Communicate with clients and agencies to document use/success of outgoing referrals.

• Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets and evaluations.

• Identify and secure appropriate rental housing for client, when appropriate.

• When necessary, pre-screen and evaluate all prospective clients for acceptance and eligibility into homelessness prevention programs using judgment based on professional knowledge of requirements set forth in the grant.

• Solid understanding of requirements of grants, contracts and federal regulations.


Supervisory Responsibilities: N/A


Education and Experience Requirements:

· Bachelor’s degree and at least two years of experience in crisis intervention, mental health, homelessness, or related human services; or a high school diploma or general education degree (GED); and at least five years of experience years of related services.

· Bi-lingual in English and Spanish fluently preferred but not required.

Computer Skills:

· Experience in Micro Soft Word (required)

· Outlook (required)

· Excel (familiarity)

· Internet/Intranet (required)

· Accurate and fast typing (required)

· Data Entry (required)

· Telecommunication (required)



SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation, valid Texas Driver’s license and Insurance, clean driving record.


To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “CASE MANAGER - Contract” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.