Current Openings 

FRESH FOOD FOR FAMILIES COORDINATOR (grant-funded)        

Department: Client Services

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Hourly/non-exempt

Salary:  $18.50/hr., 40 hours/week

Posted:  5/6/2022

Responsible for:

The Fresh Food for Families Coordinator is responsible for the coordination of the monthly distribution of the fresh fruit and vegetable boxes for community families and seniors participating in NAM’s Senior programs.

Description:

  • Order fresh food boxes and coordinate monthly distributions
  • Identify partner for monthly/quarterly cooking demonstrations and coordinate schedule
  • Assist with data entry reports as needed
  • Assist with special food drive promotions, including holiday distribution and evening sorting sessions
  • Attend NAM staff meetings, staff events and fundraising activities as scheduled.
  • Serve as backup in the JWNC as needed

Education and Experience Requirements:

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

  • Database Software – familiar
  • Internet Software – familiar
  • Microsoft Office Suite - Word and Excel required

Physical Demands:

Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, and lift up to 50 pounds.

Special Requirements:

Must have dependable transportation, valid Texas Driver’s License, clean driving record.

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “Fresh Food for Families Coordinator (grant-funded)” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


CASE MANAGER (ERA2)

Client: Northwest Assistance Ministries      

Department: Client Services

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Hourly/Non-exempt, 40 hrs./week

Salary: 20.00/hr.

Posted: 4/20/2022 

Responsible for: the Case Manager (ERA2) is responsible for providing comprehensive case management in which the case manager will assess the family’s needs and connect them to additional support programs through NAM and at other agencies as needed or required. 

Description:

  • Conducting face to face and telephone client intake interviews to determine client needs and client eligibility for services.
  • Translation of application, required documents, and/or information regarding services into Spanish as needed.
  • Ensuring and protecting client confidentiality.
  • Operating within budgetary guidelines and in compliance with grant funding
  • Develop partnerships and collaborations with community partners to outreach for client services.
  • Compile statistical information and submit written monthly reports for NAM/Grantors.
  • Act as a resource within the community to empower families/individuals with enough information and guidance to ensure optimal services regarding their circumstances.
  • Represent and promote services by attending staff meetings, staff events, and community events as needed/required.

Education and Experience Requirements:

Bachelor’s degree from a four college or university and a minimum of two years’ experience in crisis intervention, mental health, homelessness working in a social service agency or equivalent combination of education and experience.

Bi-lingual (English, Spanish) preferred, but not required.                                                                                                                               

Computer Skills:

  • Microsoft Word 2010/XP
  • Excel 2010/XP
  • PowerPoint 2010/XP
  • Outlook 2010/XP
  • Web-based research, and database data entry

Special Requirements:

Must have dependable transportation, valid Texas Driver’s license and insurance, clean driving record.

Must demonstrate thorough understanding of social service organizations, public benefits, social service ethics and previous experience providing individual case management. 

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “Case Manager (ERA2)” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


FAMILY VIOLENCE CENTER CASE MANAGER    

Department: Family Violence Center

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Full-time hourly/non-exempt

Salary: $18.28/hr., 40 hrs./week

Posted: 3/24/2022 

Position Summary:

The FVC Case Manager is responsible for providing support services to domestic violence victims/survivors.  Case management services will be provided through a client-centric model with a specific focus on client needs, community resources, and safety planning.  Position will be responsible for client services, professionally interfacing with clients and community partners, and working as part of the FVC client services team. 

Description:

  • Facilitate client access to FVC services, NAM services and outside agencies
  • Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan
  • Case management of assigned FVC client cases, including crisis interventions, assessments, and assisting clients to set appropriate goals or re-assess goals as needed
  • Actively participate in on-going safety planning with FVC clients and Hotline callers
  • Staff all cases with Key Staff (DV Services Coordinator, SA Services Coordinator, Staff Therapist or FVC Director) including definition of problems, eligibility for services, and identifying appropriate referrals
  • Ensure and protecting client confidentiality
  • Operate within budgetary guidelines and in compliance with grant funding
  • Develop working relationships internally and with external agencies
  • Maintain client files and all relative paperwork per FVC guidelines and policies
  • Facilitate data entry in NAM’s database(s) and checking accuracy
  • Assist in the training of new staff, volunteers, and student interns
  • Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
  • Flexible work hours as needed to promote FVC’s mission.

Supervisory Responsibilities:    N/A

Education and Experience Requirements:

Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.

Prior experience working with victims/survivors of domestic violence is preferred. 

Language Skills:  

Bilingual in English and Spanish preferred.

Computer Skills:     

  • Database Software - familiar
  • Internet Software - familiar
  • Spreadsheet Software (Excel) - required
  • Word Processing Software (Word) - required
  • “Microsoft Office” – required

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “FVC Case Manager” in the subject line.

Only résumés forwarded to [email protected]rg will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

 


SEXUAL ASSAULT CASE MANAGER        

Department: Family Violence Center

Location: 15555 Kuykendahl Rd., Houston, TX 77090

FLSA Status: Hourly/Non-exempt

Salary: $18.50/hour, 40 hours/week

Posted: 2/21/2022

Position Summary:

The Sexual Assault Case Manager is responsible for accompanying sexual assault victims/survivors during hospital interventions, aiding them in obtaining FVC services, and providing support to the FVC client services team.

Description:

  • Provide accompaniment to Sexual Assault Nurse Examination (SANE) exams in collaboration with TxFNE and/or local hospital; on a prescribed schedule as covered in an MOU
  • Aid the FVC Key Staff in evaluation of the hospital accompaniment program, including staffing
  • Serving as the point-person for troubleshooting client files, processes, and procedures regarding sexual assault cases
  • Facilitating client access to FVC services, NAM services and outside agencies
  • Providing intervention services during victim/survivor hospital intervention, according to prescribed protocol
  • Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Conducting telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan
  • Case management of FVC sexual assault client cases, as assigned, including safety planning, accompanying client for hospital, law enforcement, and court appointments

Education and Experience Requirements:

  • Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
  • One-year experience with SANE accompaniment is required.

Computer Skills:     

  • Database Software - familiar
  • Internet Software - familiar
  • Spreadsheet Software (Excel) - required
  • Word Processing Software (Word) - required
  • “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

  • Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to [email protected] with the job title “Sexual Assault Case Manager” in the subject line.

Only résumés forwarded to [email protected] will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.