For nearly 40 years Northwest Assistance Ministries has served the northwest Houston community. Your neighborhood NAM Resale has been an integral part of that service. NAM Resale has been the place to donate slightly used clothing, furniture, housewares and decorations because we serve those in need in our community.
While NAM resale has changed a lot over the years, one thing has remained constant: your donations help NAM provide assistance to families in need.
NAM Resale has changed locations, changed in appearance and even changed its business structure over the years. NAM still depends on the donations from our community to provide resources for our programs.
Some have commented on the current structure of NAM Resale that illustrates some confusion about the current operations. Your neighborhood NAM Resale is still open and offering great values on gently used clothing, furniture and housewares. The Resale store is open Monday – Friday and is located in the main NAM building located at 15555 Kuykendahl Rd. Jennifer is ready to share our daily discounts with customers who may be looking for a special outfit or a new purse for work. She updates her inventory regularly, so you are sure to find something that will catch your eye. Clearance racks hold adult clothing for $1 and children’s clothes for fifty cents - so there are great deals available for all budgets. NAM Resale purposely offers low cost inventory as another way to serve those families that are struggling financially. In addition, NAM Resale inventory is available to our program clients that are in need of clothes or furniture at no cost to them.
The NAM Resale Donation Center is located in our second building adjacent to our main building. In addition to the donation center, Jason and his team operate a clearance center for furniture, housewares and several racks of clothes for the entire family. The decision was made to open the clearance center Tuesday – Friday to offer the community the same low cost inventory Resale has offered through the years. New inventory is received daily, and is available for sale once processed and sorted.
Donations are still being accepted and sold in a variety of ways to generate revenue to fund NAM programs and services. Many of our neighbors bring donations to NAM so our Donation Center is open Tuesday – Friday. Tim and his team of volunteers will assist you with unloading your donations and placing them in receiving containers to facilitate sorting. Your information will be inputted into our database so that an electronic receipt will be emailed to you. Electronic receipts are more efficient and reduce costs.
Our delivery / pick up superstar Jay mans the famous NAM Resale truck seen driving through your neighborhood. Jay is a favorite among our regular donors for his customer service and his smile. Jay will pick up large items or large quantities from donor’s homes or businesses as long as they are in good enough condition to generate revenue for NAM. Our policy is to only accept donations that are in sellable condition. In order to keep our expenses low and to maximize your donations, NAM cannot accept junk or broken or damaged items. There are companies that can pick up these items for a small fee.
Once donations are received in the Donation Center they are sorted for proper sales. High end clothing in good condition are sent to the NAM Resale store to be sold for quick sale and revenue generation. Many donors have expectations about how much NAM should charge for their donations. At times donors may feel disappointed that we price these items below their expectations. Our mission is to turn all donations into revenue as soon as possible. Merchandise not sold is revenue not generated. NAM does not enjoy the luxury of holding items for an extended period of time in order to receive a higher sales price that may or may not come.
Other items are priced for clearance sales and items that do not meet quality standards due to stains, tears, missing buttons or excessive wear or tear are bundled and sold to a recycling center. “NAM has established relationships with companies so that we can monetize nearly every donation, thus fulfilling the desire of our donors and to maximize revenue generation.” Stated Jason Woods, NAM Resale Director.
Volunteers are still a vital piece of NAM Resale operations. Volunteers help NAM keep expenses low and maintain a quality operational standard. From time to time we may not have sufficient volunteers to accommodate elevated workloads. The recent pandemic has curtailed many NAM volunteers from serving the way we are accustomed. We ask that the community be patient as we all get used to the “new normal”.
NAM Resale is operating in a deliberate and cost efficient manner in order to serve our clients and our community. One thing will remain; NAM Resale is your “neighborhood resale store”
Questions or comments regarding NAM Resale can be sent to [email protected]
The AAUW, or the North Harris County American Association of University Women, is a nationwide, nonpartisan network of more than 170,000 members and supporters, ”dedicated to breaking through educational and economic barriers so that all women may have a fair chance.” Each year, they honor women located in the area of their regional chapter.
“The Northwest Harris County Chapter has been active in our community for many years,” said Sheryl Johnson, Director of the NAM Family Violence Center. “And I first became connected to them about 19 years ago when I first became the Educator for the Family Violence Center.”
Each year, they have an Outstanding Women Awards Luncheon, to be hosted on February 19th. In 2022, Sheryl will be granted the award of Outstanding Woman in Community Service, for the work she has done at Northwest Assistance Ministries. “It's a wonderful honor, but its not recognizing me, but recognizing this organization and all that NAM has done.” says Sheryl . “I’ve had the fortune of coming into contact with AAUW over the years, in terms of the other ways they’ve recognized NAM in the past: they’ve granted scholarships for the education program several times, and now it's a great honor to be recognized for 20 + years of service.”
The luncheon will be hosted at Shirley Acres on February 19th. The keynote speaker is Kathryn Childers, one of the first women to serve as a secret service agent.
For more information, or to register to attend the luncheon, email [email protected]
All senior centers throughout Harris county are still closed to in-person activities - including NAM's Young at Heart Center. Though they briefly reopened last summer, they closed again shortly after in response to the surge of new covid variants.
“We continue to make those daily wellness calls to our seniors, while our senior center remains closed,” said Grace Jackson, Director of NAM’s Senior Services. “Here in Harris County, the positivity rate is at 38% (as of January 13, 2022) It needs to go down to 2 - 5% before the seniors centers can reopen.”
NAM, however, still continues to find ways to connect with the seniors of our community.
Meals on Wheels is one NAM program that remained operational, even through the 2020 shut down. “Clearly we don’t have the volunteers that we had before the pandemic,” said Grace. “But our core group of volunteers continues to deliver the food each week - including pet food. Our dedicated volunteers continue to help Meals on Wheels connect with our seniors.”
These volunteers deliver food every single week, providing a point of social interaction for many of them, even though the Young at Heart Center is closed. “Do some of them miss their hot meals - especially the ones who’ve been with the program for a long time?” said Grace. “Yes, they miss their hot meals - but they understand, and they are happy that they are continuing to receive frozen and shelf-stable meals.”
Virtual activities continue to be a critical source of social interactions, while the most recent surge in hospitalizations and deaths keep seniors centers closed. “We are just trying to continue keeping our seniors informed about covid updates, and keep them engaged and in contact with each other,” said Eva Galloway, Senior Social Services Supervisor. “Bingo seems to be a very popular activity for them. Many of them have gotten the hang of using zoom, and are less hesitant about using it.”
In response to the need for increased technical support, NAM has found ways to help seniors understand how to connect virtually. “We’ve offered tutorials on how to use Zoom, and some of them have been given tablets through a state program,” said Eva. “We’ve been brainstorming some ideas about what we can do and how to be more creative with our virtual events. It does present quite a challenge, but we are doing the best that we can.”
Though the senior center will remain closed for group events, NAM will bring back in-person tax help in 2022, so that seniors can receive some assistance in filing their taxes.
“AARP has some strict guidelines on what we can do to protect volunteers and clients,” said Eva. “We will be doing it in person, and by appointment only; before the pandemic they used to accept walk-ins, but we will not be offering that this year. There’s a phone number that they can call to arrange an appointment. The tax prep appointments will start February 1st.”
Those interested in signing up for senior services activities can call (281) 885-4600 , or visit our website to learn more information: https://www.namonline.org/seniors
Towards the end of October 2021, as part of NAM's overall communication strategy, NAM posted its first videos on tiktok . Though many of the videos are an extension of the prevention education taught at area schools, anyone of any age can find something new to learn from the content - and NAM plans to deliver messaging and information for all of its programs and services on TikTok in the months to come. The page is starting to gain growth - as of January 2022, one viral video has now gained over 4000 views.
“If our goal is to reach young people so that we can talk to them in their own language about what healthy & unhealthy relationships look like, and how to take steps on those relationships - so tiktok is the perfect forum,” says Sheryl Johnson, Director of NAM’s Family Violence Center.
With the continuous evolution of social media trends, the NAM Family Violence Center prevention education program knew they needed to find a different way to reach out to young people, so that NAM’s message can be seen and heard in a way that youth and teens will listen to. It is estimated that a third of Tiktok users are under the age of 14, with the highest percentage of tiktok users between the ages of 10 - 19 years of ages.
“The absolute goal of any of our outreach efforts - including education - is to help prevent domestic violence or teen dating violence in the future,” says Sheryl. “We have found as a society and in our field of work that social media is reaching more people that some of our traditional activities and events, especially during this time of covid.”
With global downloads now at 850 billion, tiktok is now the fastest growing social media platform, so NAM joining the conversation in this digital space has become of critical importance. It presents another platform for NAM to deliver important program service information to the community.
“While there are some domestic violence programs across the state that are using similar methods on other social media platforms, very few of them are actually on TikTok , so it's exciting to be one of the first few that are trying it,” says Sheryl. "And by taking our prevention education - which we know works - and putting it on that platform where they are already spending so much time , then hopefully we can reach them in a way that we didn’t before."
“Its a way for us at NAM to reach them beyond the classroom, and in a more relatable way. And they all seem to be on TikTok,” says Marina, a Violence Prevention Educator and NAM staff who headlines videos for prevention education on NAM’s tiktok page. “I think its also a method to continue the conversation outside the classroom - because prevention work takes continuous effort, so its a way to reinforce the ideas that we talk about, but in a fun & informative way. ”
NAM will also use tiktok to present messages from our Behavioral Health Department, Veteran Services and other client service programs.
Follow NAM on tiktok or any social media platform to stay in touch with NAM.
Find us - or invite the young people in your life - to follow us on tiktok. Our handle is @namprevents.
All of us at NAM hope that you and yours are blessed and your wishes are filled this holiday season. Many of our neighbors have been hit hard this year and need our help just to try and have a normal holiday. Please review this page and consider ways you and your family can be a blessing to others.
During these unprecedented times, now more than ever, many families in our community can’t afford food or gifts this holiday season. Help us raise an additional $350,000 between now and the end of 2021. Your gift will have an immediate impact for families in need.
Tis the season to bring joy to the faces of our children with joyful gifts. So many families are struggling just to try to make ends meet that the thought of holiday gifts can be a very stressful thought. Once again this year NAM is having a toy drive to collect gifts for more than 5,000 children in our community ages 12 and under.
This is a tremendous undertaking and NAM needs so much support from our neighbors. The good news is that we have done this before. Just last year!
So, grab your toy bag and buy out the stores. Let's make this the greatest toy drive ever!
There are many families that will not be able to afford to put holiday meals on their table this year. Once again, NAM is providing holiday meals to 1,400 families for Thanksgiving and December holidays. If you would like to donate food to NAM's Joanne Watford Nutrition Center, please check our Holiday Food Wish List* below or click here to download the list. Food can be dropped off at the Joanne Watford Nutrition Center located at 15555 Kuykendahl Road, Houston, TX 77090, Monday through Friday between 9 a.m. - 3 p.m. If you would like to commit to a food drive at your place of business or organization, please contact Brian Carr at [email protected] for details.
NAM is always in need of volunteers, especially during the holidays. Volunteers help accept food or toy donations, stock the pantry, prepare food for distribution, carry food to cars, and help with toy distribution. If you are interested in donating your time to NAM, please visit namonline.org/volunteer for more information about our volunteer opportunities.
Northwest Assistance Ministries is aware of the Coronavirus (COVID-19) threat in Harris County and the surrounding areas. NAM is monitoring the situation on an ongoing basis and is in communication with the appropriate organizations. As always NAM’s guiding principles of Neighbors Helping Neighbors compels us to serve our community and will serve as the foundation of any decisions that may come our way.
NAM will continue to assist the community with food, medical care, and other emergency assistance.
However, due to the "Stay at Home, Work Safe Order" enforced by Harris County, we have had to postpone, cancel, or close the events and programs listed below. Please keep visiting our website or checking our social media for updates and information regarding rescheduled events and re-openings.
- Meals on Wheels
- Joanne Watford Nutrition Center (Food Pantry - Zip Code Restricted)
- Family Violence Center (24 Hour Hotline 281-885-4673)
- Pediatric Health Center
- Emergency Basic Needs
- Learning & Training Center (Classes have moved online)
- All Volunteer Orientations
- Back to School Registration
- Career Fair
- Wellness Fair
- ESL/GED Classes
- Volunteer Appreciation Luncheon
- AARP Tax Aide Preparation
- AARP Safety Driving Class
CLOSED UNTIL FURTHER NOTICE
- Young at Heart Senior Center meals and activities
- NAM Resale
Thank you for your understanding and support.
If you have questions or need more information, please call (281) 885-4555.
On Wednesday morning, March 18, 2020, The Church of Jesus Christ of Latter-day Saints arrived at NAM with an 18-wheeler truck with over 40 thousand pounds of food to donate to the Joanne Watford Nutrition Center.
This is the second time that The Church of Jesus Christ of Latter-day Saints has helped NAM during a time of great need. In November of last year, the congregation donated 20,000 pounds of food to help feed families during the holiday season.
Right now, during this time of public health concern the community is in need of assistance more than ever. NAM is grateful to the church for this bountiful gift that will help fill the shelves of our Nutrition Center. NAM is open to those who are struggling during these uncertain times and the generous donation from The Church of Jesus Christ Latter-day Saints will ensure that NAM can help more neighbors in need.
"We would like to thank The Church of Jesus Christ of Latter-day Saints for donating all of this wonderful food that will help so many in our community," said Les Cave, President & CEO of NAM. "We are eternally grateful and look forward to continuing this relationship with The Church of Jesus Christ of Latter-day Saints."
Special thanks to the more than 70 missionaries from the Church of Jesus Christ of Latter-day Saints who donated their time to volunteer to assist with unloading the truck and stocking the shelves in the Nutrition Center. Their dedication to the community and NAM are greatly appreciated.
NAM's Joanne Watford Nutrition Center still has shelves left to fill. More than 1,000 people visit NAM's Nutrition Center every month needing food. For more information on how you can donate to NAM, visit namonline.org or call 281-885-4555.
February was Teen Dating Violence Awareness Month and in support of healthy dating relationships, Northwest Assistance Ministries (NAM) called upon creative Houston area students to enter the Uniquely Artistic Creative Arts Challenge. It was a chance for Houston youth to display their creativity and talent and learn more about abuse and healthy relationships.
Middle School and High School students were asked to use their artistic abilities to create an original written, art, or performance piece that expressed their views on the characteristics of either a healthy or an unhealthy teen relationship.
The winning works from these talented students were recognized at a viewing party and reception at NAM on Thursday, March 5 from 6:30 p.m. to 7:30 p.m. The students were honored and received a certificate along with their prize. Proud family and close friends of the winners attended to share in the moment and celebrate their student’s achievement.
The writing and art pieces will be on display in NAM’s lobby through March 31, during regular business hours Monday through Thursday 8 a.m. – 5 p.m. and Friday 8 a.m. – 4 p.m. Everyone is welcome to visit NAM, located at 15555 Kuykendahl Rd, Houston, TX 77090, and admire these great works of art.
“We want to thank all of the schools, teachers, and students who participated in this art challenge,” said Sheryl Johnson, Director of NAM’s Family Violence Center. “Our hope is to educate young students so they are aware of what abuse looks like and not be ashamed to talk about it. We must help teenagers to identify what a healthy relationship looks like in order to break the cycle of violence.”
Congratulations to all of the winners from NAM’s Uniquely Artistic Creative Arts Challenge promoting Teen Dating Violence Awareness. These individuals are extremely talented and we are honored that they shared their creativity with NAM.
MIDDLE SCHOOL WRITTEN:
- 1st Place – Shannon McCauley – The Memory That Follows
HIGH SCHOOL WRITTEN:
- 1st Place – Valeria Vasquez – He Never Loved Me
- 2nd Place – Mary Swift – Chamber of Gold
- 3rd Place – Angela Zhong – the battered shelter
MIDDLE SCHOOL ART:
- 1st Place – Lindey Morvan – 9 1 1
- 2nd Place – Angie Galindo – Two Faced Love
- 3rd Place – Skylar Stafford – Love and hate
HIGH SCHOOL ART:
- 1st Place – Nolan Butler – Lost In the Storm
MIDDLE SCHOOL PERFORMANCE ART:
- 1st Place – Julia Coe – false love
- Caylie Hatch – TOXIC – High School Written
- Johanna Prisk – The Witness – High School Written
- Alyne Gonzales – The causes of being damaged – Middle School Art
- Tanvi Khandekar – A Day of Heartbreak – High School Written
- Reece Geserick – ‘walls’ – High School Written
- Sarah Hyde – Written Down - High School Written
- Addison Hollan – The broken Planet stands strong - Middle School Art
- Alina Banos – Lovely – Middle School Art
The Family Violence Center is dedicated to breaking the cycle of violence by assisting victims of domestic and sexual violence through crisis intervention, long-term support services, and through community violence and awareness prevention education. In the fiscal year 2018-2019, the FVC received more than 5,950 calls to the hotline and provided ongoing services to another 422 individuals. They guided victims through a crisis 5,291 times and created 3,322 safety plans, customized to each person’s situation. They also offer year-round programs, workshops and different events that bring awareness to the domestic violence problem in the area. If you or anyone you know needs help please call our 24 hour Family Violence hotline at (281) 885-HOPE (4673) or toll-free at (888) 750-HOPE (4673).Read more