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Assistance Program

Assistance Program - Accessing Services
Lynn Mikhail, Director

The Social Services Program offers emergency assistance to families in temporary crisis who live within NAM’s 18 ZIP Code service area.  At certain times during the year, special grants are available for rent or mortgage assistance without geographic restrictions.  Referrals for assistance come from area congregations, local school districts, other social service agencies and the community at large.  All requests for assistance are thoroughly evaluated during an office interview, and documentation must be provided.  No assistance is offered over the telephone; an appointment for a personal interview is required.

Services offered include direct assistance and referral for the following:  food, clothing and household items, financial assistance for rent/mortgage, natural gas and water bills, prescriptions, gasoline vouchers, dental and medical needs and bus tokens. Special projects are:  Supplies and clothing for back-to-school, food and groceries for Thanksgiving and toy and gift bags and holiday food for December holidays.

The Social Services Program conducts interviews from 10 a.m. to 3 p.m. Monday through Friday.  The appointment line is open from 9 a.m. to 3 p.m. Monday through Friday at 281-583-5600. Appointments must be made by phone. This line receives a very high volume of calls and the line is often busy. Patience and persistence may be required to schedule an appointment.

                                                                                                                                                                                        
   

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Northwest Assistance Ministries • 15555 Kuykendahl Road • Houston, Texas 77090-3651 • 281-885-4555