Phone: 281-583-5600
Email:  Assistance@namonline.org
(People seeking assistance must call 281-583-5600 and schedule an appointment for an interview. Families often need services from more than one NAM program. An interview is essential to determine a family's needs and which resources can best address their needs.)

The Assistance program is open weekdays 10 a.m. to 3 p.m.

People often have a wide range of needs when they come to NAM for help. NAM's Assistance Program offers trained volunteer counseling to assess clients' needs and match them with services available within NAM and in Greater Houston.

The Assistance Program offers a variety of social services including food, prescriptions, gasoline vouchers, financial help with rent and utilities, school supplies and clothing, and holiday food and toys. Satellite offices of Harris County Social Services and the Harris County Hospital District are also located at NAM for the convenience of NAM's clients.

In the 2006-2007 fiscal year through the Assistance Program: 

• An average of 880 people received emergency assistance each month.
  
• During the Holiday Project in November and December, over 3,500 children received toys and age-appropriate gifts and more than 1,968 families received the items necessary for a healthy holiday dinner and food for three to five days.
  
• The Back to School Project provided school supplies and clothing to 2,400 children.
  
• Food Pantry filled more than 7,400 food orders, feeding more than 620 families each month.

"Home from a week of skiing, family time, Thanksgiving and celebration, now I am  back to the routine of counseling at NAM.  

Most of my clients today came for food and toys for Christmas.  (I am thankful that I have always been able to feed my children and give my donations to NAM to help feed others.

One client came to NAM with a toothache.  (I am thankful that I can afford to routinely go to the dentist.)

A client came in who had lost her job just before the holidays and couldn't find another one.  (I am thankful that my husband has a secure job.)
A client with an epileptic daughter asked for referrals.  (I am thankful my children and grandchildren are healthy.) 

A Spanish-speaking client needed protection.  (I have always felt safe.)  

Working at NAM helps me remember to give thanks for my life and offers me the opportunity to help others better theirs."

~ From the diary of a NAM Assistance Counselor